Some attendees not seeing screensharing
I use Microsoft Teams for virtual meetings with people outside of organization. In the last several months when I have used a new meeting link, at least one person has not been able to see what I am sharing, not my full screen, a Word document, or a web browser. Instead, they just see all the squares of attendees like no one is sharing at all.
The only thing they can see is a PowerPoint, which I choose to share in Teams directly in the PowerPoint app.
It's a really strange problem. These attendees who can't see have consulted with their IT about the issue and they don't know what's wrong. They've tried using the Teams browser and app and that doesn't work. One person was able to see the screenshare by getting on their phone. My IT updated my Microsoft Office.
Has this happened to anyone else?