r/MicrosoftTeams

Hello,

I'm trying to understand the current status of the**"Hide attendee names"** feature in Microsoft Teams.

Our organization has Teams Premium, and according to Microsoft's documentation, the feature should be available for both Meetings and Webinars. The documentation even provides separate instructions for each scenario.

However, during a recent Microsoft Support call, I was told that the feature is actually available only for Town Hall events and not for standard Teams Meetings or Webinars.

This appears to contradict the current Microsoft documentation, so I'm looking for real-world feedback from other administrators.

Questions:

• Has anyone successfully enabled Hide attendee names in a standard Teams Meeting?
• Has anyone used it in a Webinar?
• We have Teams Premium. If it works for you, what licenses are assigned to the organizer?
• Do you actually see the Hide attendee names option in Meeting Options?
• Is there any specific policy, rollout, or configuration required?
• Has Microsoft Support ever told you that the feature is Town Hall only?

Microsoft documentation:

https://support.microsoft.com/en-us/teams/meetings/hide-attendee-names-in-microsoft-teams-meetings-and-webinars

At this point I'm trying to determine whether:

1. The documentation is incorrect or outdated.
2. The feature is being rolled out gradually.
3. There is an undisclosed licensing or policy requirement.
4. Microsoft Support provided incorrect information.
5. The feature has been silently restricted to Town Hall events.

Any feedback from tenants where this is actually working would be very helpful.

Thanks!

Giuseppe

How can I preserve Microsoft Teams chats as auditable evidence?

I’m a lawyer in my first year of practice, working remotely for a law firm. Over the past year, I followed various instructions from senior colleagues that were presented to me as legitimate professional tasks. I recently discovered that some of these instructions may have been connected to potentially fraudulent or criminal conduct, and I’m concerned that I could be implicated despite having acted without knowledge or intent.

I need to preserve my Teams conversations as evidence showing the instructions I received and the context in which I acted.

I don’t want to rely on screenshots or manually copied messages. I’m looking for a complete, auditable and traceable export, ideally preserving timestamps, participants, message IDs, edits/deletions, attachments and relevant metadata, with a way to demonstrate the integrity of the data afterward.

From what I understand, Microsoft Purview/eDiscovery may allow an administrator to do this. However, I’m concerned that asking the administrator—who may be closely connected to my supervisor—could raise suspicion before I understand my options.

Is there any legitimate way for an individual Teams user to preserve/export their own conversations in a forensically reliable manner without involving the company administrator?

If not, what is the technically best approach (Purview/eDiscovery, Graph API, or another method), and what should I preserve to establish authenticity and chain of custody?

I’m specifically looking for advice from Microsoft 365/Teams administrators, eDiscovery specialists, or digital-forensics professionals.

<Rant>

I've about had it with Teams and trying to use it across multiple devices, especially on iOS. I bounce between a desktop, iPhone, and iPad throughout the day, and the notification badges are basically useless at this point.

• The badge count on the Teams app icon is almost never accurate — it'll show unread counts for stuff I've already read, or nothing at all when I actually have new messages.
• I have to fully open the app just to get the badge to clear.
• Even after opening it, I often have to manually pull-to-refresh (or force-close/reopen) before it'll actually show new messages or activity.

I've already tried the obvious stuff — deleting and reinstalling the app, checking notification settings, logging out/in — no change.

Is this a known issue right now, or is something in my setup off? Would love a fix or to at least know I'm not alone.

</Rant>

I have a client that started intermitently not receiving voicemails for their Teams phone system. All was working fine for years until a few weeks ago. For every 10 test voicemails we leave, maybe 1 or 2 show are delivered as a voicemail (in the teams app and their mailbox). This is occuring for both users and shared group mailboxes. I have a Microsoft Case opened, but they've been slow. Wondering if anyone else has every experienced this? Things we have tried and additional information:

• Verified tenant/users are properly licensed (M365 Business Premium + Teams Phone Standard + Caling plan PAYG + communication credits)
  • I typically recommend the Teams Phone + Calling plan bundle, but I am not the CSP for this client and inherited this licensing. This is the only difference between my other tenants where things are working, but this shouldn't affect voicemail.
• Checked message trace in Exchange Online and confirmed that email security is not preventing the voicemail emails from being delivered. They don't even show up in message trace.
• No recent changes to the phone system settings or exchange
• Voicemail is enabled for all users
• Users receive the call and missed call notifications
• All test voicemails we leave are at least 5 seconds long.
• Tried swapping phone numbers
• Rebuilt auto-attendant and shared group mailbox
• Verified the calls show up in the PSTN usage reports

I've never had this issue and have had clients using Teams Voice for 5+ years. Microsoft also seems to have no idea on this. Hoping someone has seen this before. Thanks.

Hello everyone,

I'm trying to find out which MS Teams license i need to use for my CISCO MTR setup.

I have setup the workspace already in CISCO Collaboration Control Hub. I have a ROOM BAR, an Inside Navigator and an outside navigator. I also have one resource account.

Ideally, i would use Teams pro license but due to $$ constraints, I have to use Teams basic as well.

Will this license combination below work?
Assign MS Teams Basic and Teams Shared Space licenses to the resource account.

Then the thinking is the ROOM BAR can use the Teams basic license and the outside navigator can use the Teams Shared space license. Is this correct or am I missing something?

I also saw somewhere that I might need to create another dedicated resource account for the outside navigator.

Thx you.

We are having intermittent issues with Polycom VVX devices and Teams SIP Gateway. Our users on these devices are reporting that their phones are occasionally not ringing, but they can see incoming calls in the Teams client on their computer. The Polycom devices are a mix of older VVX501 and slightly newer VVX250 & VVX450. These devices have been deployed with SIP Gateway for over 18 months. The problem was first reported within the last 2 weeks. The devices are provisioned via Poly Lens, and Poly Lens is occasionally showing them "Offline". Rebooting the device will typically bring them back online for a while.

ChatGPT thinks the Lens issue is unrelated to the intermittent Teams issue.

Any thoughts?

Hi,

I use O365 with work; but I use my personal laptop occasionally which means I'm limited to the web version of everything and can't install local apps.

I use the Teams PWA which is excellent. However, whenever I open a Teams meeting link from my Outlook PWA it tries to open in Edge rather than the standalone PWA.

How do I fix this? I've checked the link associations and it all seems correct.

Cheers!

I use Microsoft Teams for virtual meetings with people outside of organization. In the last several months when I have used a new meeting link, at least one person has not been able to see what I am sharing, not my full screen, a Word document, or a web browser. Instead, they just see all the squares of attendees like no one is sharing at all.

The only thing they can see is a PowerPoint, which I choose to share in Teams directly in the PowerPoint app.

It's a really strange problem. These attendees who can't see have consulted with their IT about the issue and they don't know what's wrong. They've tried using the Teams browser and app and that doesn't work. One person was able to see the screenshare by getting on their phone. My IT updated my Microsoft Office.

Has this happened to anyone else?

As the title says, I keep getting random chat requests in MS Teams. The chat requests never have any message attached

Is there any way to set an auto responder or custom status that I don't use Teams for socializing, or at least that all chat requests must have a message?

I need help! We migrated our inbound phone lines to Microsoft owned lines. When outbound calls are made, cell phones display it as potential spam. I have opened a ticket with Microsoft and they “made the appropriate updates” to assign a 15 or less character c name, but that hasn’t helped at all.

What else can I do?

For about a week we've been having intermittent issues with users not being able to make outgoing Teams PSTN calls. From what I can tell this is the only thing that isn't functioning correctly, as traditional internet browsing is working fine. This morning there were several that both could not make outgoing phone calls.   I've tried calling our internet provider and they claim there is nothing wrong on their end. (which I guess i agree because there is more than one site)  The users are calling from a Yealink mp54 phone with all the latest's updates, one user claimed he could not call from the teams client on his desktop as well.   We have users that use Teams Calling plan numbers and others that have direct routing.. the users who use direct routing are able to make outgoing calls even when the Calling Plan numbers cannot. Is anyone else seeing this? Where is the best place to put in a microsoft ticket because the Voice Support insists I use the chat feature, which is also broken.
Edit: I should have noted that incoming calls and Queue calls are working fine.

EDIT: Update to what i found

 It seems the most common for an outbound call NOT to work if the number being called is T-Mobile/USCellular.    Calls to Verizon numbers appear to work consistently.  When changing caller ID policy to Show User Number, I am able to make a call to T-Moble/USCellular numbers.   

I also got this reply from TNSI customer support

"I found that xxx.xxx.xxxx was flagged and adjusted the score so calls will no longer be flagged. The other numbers are not flagged by our service. I understand that T-Mobile is using Hiya for spam filtering."

Even though I've registered all these numbers previously with HIYA, TNSI and First Orion. Apparently, they will still mark you as spam, after that.

I asked the Google and found dozens of discussions about how to PREVENT the screen saver when in a Teams meeting, but couldn't find anything about ALLOWING it.

I have a small business that uses Teams exclusively to broadcast a webcam pointing at the front door to all the staff in the office. We just got new computers for the office and I've been trying to set up my screen saver + lock screen off and on for weeks now and could never get it to work. I asked my IT guy and he suggested turning off the Teams meeting to see if that worked, and it did.

I'll start having everyone close the meeting in the evenings when they leave so automatically locking my computer when I leave won't be an issue anymore, but during the day when I'm in the meeting and if I step away from my desk for a period of time, I'd like it to automatically screen saver + lock without needing to remember to Windows + L every time.

Is there a way to remove the Teams override to the screen saver to allow it to activate and lock my computer even during an active meeting?

Attempting to update an AutoAttendant in the Microsoft Teams Admin Center, and the only change I'm making is to the call flow menu options. I'm receiving this error and not clear why.

"Error TimeoutThreshold, TimeoutDisconnectPromptType, TimeoutDisconnectPromptCustomText, AiDisclaimerType and AiDisclaimerCustomText can only be set when the auto attendant has MainlineAttendantEnabled set to true."

Can anyone provide assistance with this or point me in the direction? This auto attendant is a few years old and was built in the Teams Admin Center and not Powershell, if it matters. We've made other changes to this AA in the last week, so this feels like some new issue created by some kind of Microsoft update.

Our Microsoft tenant is used for Microsoft Voice calling for a small set of users. They have complained that people over here other conversations in the office behind them. I suggested that they look at their noise, suppression settings, and they were all grayed out and not able to be changed for them. How can I unlock these so that way each user can adjust these on their own? TIA!!

Sounds like a lot of people recommend teams calling for business. I’m sure the cost depends on number of seats but curious what people are paying per license?

Thanks for the info!

We have Teams External Access configured to a restricted model ("Allow only specific external domains"). To allow file sharing in 1:1 chats with users from these authorized external domains, I ran the necessary PowerShell cmdlets to enable external file sharing globally across our environment.

The Issue: The file sharing functionality itself works perfectly, but the drag-and-drop feature triggers an error.

If a user clicks the attachment icon and manually selects the file, it uploads, and shares successfully with the external user. However, dragging the exact same file from the File Explorer directly into the Teams chat window immediately returns a blocking error stating that the file cannot be shared with externals.

This same drag-and-drop action works flawlessly for internal chats.

Long story short, we have a regular meeting for an industry group. A couple of us have the invite go to our gmail accounts. The leader uses their company email account to set up the invite. I know their policies do not allow forwarding meetings. Previously, I could not login directly to the meeting, but could as a guest. However, I could login without an account. Now, that workaround is gone.

So, I switched everything over to my business email, that has a Office365 account, everything is great for me, but not others.

Is there a policy that disallows personal email accounts?