Was in another country and locked out of my credit cards
Is there anything I could have done by escalating in this scenario to have unlocked my account in hindsight?
I called in advance and proactively said I was going to be using my cards in the US between so and so dates.
I bought a juice at a convenience store, then wanted to go to a show, when I was buying the ticket the card was declined.
I called TD and was asked for my security question, which was when was my bank account was created. I was told I gave the wrong answer. I was locked out I was supposed to visit a TD branch, nothing else they could do. I said can I authenticate with other info, no sorry you need to visit brick and mortar location in Canada.
When I was back in Canada, I contacted the front desk and they looked up that the answer was 1985, yet I was born in the 1990s. I was given a verbal apology by the front desk and soon after closed my account.
Thank God I didn't travel alone.