r/TDBankCanada

I was referred about a month ago to the Customer Experience Associate position by a friend of mine who is a branch manager. I received a behavioral screening interview with HR. They told me at the end of the interview that they would get back to me in 1-2 weeks. In 3 days from now, it will officially be 1 month since my interview and still I have not heard anything from them. No call or email confirming nor denying my hiring status. I sent a polite follow up email once it hit the 2 week period and they still haven't gotten back to me yet.

Has anyone else experienced a wait this long? If so, did you eventually hear back, and was it an offer, another interview, or a rejection?

I'm mainly trying to figure out whether this is a normal timeline for TD or whether I should assume they've moved on.

Thanks!

I tried to cross post https://old.reddit.com/r/tdbank/comments/1uoy3er/direct_deposit_not_working/ but its not taking for some reason.

Anyways, normally my pay shows up Saturday AM (from another Canadian bank) but didnt this time. Waited until today and still nothing this AM. Called this morning and TD said it was a know issue and they are working on it. Called again just now and was told it will be 1-2 days before its fixed ?!?! Yikes!

When you go to the TD online banking site and look at your account for interac transfers you will see something like "SEND E-TFR ***81a $150". To see who the payee actually is you then have to go into the Interac etransfer page. There you see it says something like "John Smith $150"

Why can't they show the name of the person in the actual account page? That would be SO much more useful?

Hi

'My Friend' is in an unique situation and we are desperately seeking advice.

This is a throwaway account.

Background:

• They have been TD Bank for almost 5 years. A majority of which has been spent in 1 department.
• They had applied for a L7 position. Got shortlisted but at the final stage, the Hiring manager chose to go with another candidate.
• Considering this chapter closed, further opportunities were pursued and they got promoted to a L6 position in another department

Complication:

• 2 months into the new role, they get an email from the previous hiring manager of the L7 role.
• Another opportunity has opened up, and since they were shortlisted the 1st time, they are now the preferred candidate if still interested.
• However the problem is , even though they have not gained full competency in current new role, the current manager has flat out refused to support or endorse this move, citing this is too early and that they have spent only 2 months in their current new role

Now this is eating them inside. They really want the Level 7 role as that is their dream job and would indicate a significant career progress. This is affecting their morale in the current role, since their manager is not supportive of a promotion

Requesting advice please:

1. From what they understand , the 1 year commitment restriction does not apply to L6 and above. is that correct
2. Though the hiring manager of the L7 role are interested, they doubt they would aggressively "fight" for this candidature. What are their options now?
3. Can the current manager torpedo the whole thing? They have already tried talking to them multiple times.
4. Somebody suggested routing the application externally but that feels unprofessional if this is brought up to the hiring manager and this is also risky, if this means resigning first.
5. Can the hiring manager seek approval from higher authority or hierarchy? Is this too much of a hassle? They are currently not available to discuss these things and the candidate is not sure how to bring this point of discourse up

Any guidance here will be greatly appreciated

We are in Ontario Canada.

They are sure the current manager wont support, what are their options?

Hi all,

According to my understanding, I would have completed the requirements by now. According to previous posts, the bonus comes in 2 weeks after completing the requirements, but it's been more than that for me and I haven't received it.

I was just wondering if there's a way to check so that I know if I havent met them

Thanks

My family owns a business and sent a wire transfer through TD on June 25th to a business account in Hong Kong, but the recipient still hasn’t received the money.

We went to the bank last Thursday, which was 7 days after the transfer was made. They said it would take some time for them to contact the wire transfer department. A few hours later, the manager called me and said they could only see that the money had successfully left the account the next day, on Friday.

He mentioned that wire transfers usually take 1–4 business days, and because there was a weekend and Canada Day in between, it may take longer than usual. However, it is already Monday in Hong Kong, which is the 10th day after the transfer was made, and the recipient still hasn’t received the payment.

This is a very significant amount of money, so I’m really worried that it may have gotten lost, delayed, or stuck somewhere. The manager said we can pay $25 to trace the wire and find out where the money is right now. He also mentioned that we could pay $25 to amend the transfer, but there’s no guarantee that we would get that money back.

The recipient asked us to provide a UETR number so they can trace it on their end, but TD doesn’t seem to know what that is and said they don’t provide that number.

Has anyone experienced something like this before?

I’m planning to call TD and pay the $25 trace fee to see where the money is. I’m just wondering if anyone has gone through a similar situation and if there’s anything else we can do besides waiting.

Thanks in advance.

i recognize that this may be a bit of dumb question, but i recently set up a payment plan for a purchase for the first time, and i’m having trouble understanding how it’s processed with the way it’s showing up on my “activity” tab in my banking app (TD).

i made the purchase on june 24th for $260, which is obviously showing up there. on june 26th, i set up the payment plan, and this is where it gets confusing, because it’s showing up with ANOTHER charge for $260, and then a credit for that same amount (plus the payment plan fee of course).

i would’ve thought that the initial $260 would be credited, not that it would be charged AGAIN before the credit, essentially doing nothing for it to be taken off my balance?

also, for reference, my statement will come out on the 6th, so the period isn’t over yet. am i reading it wrong? should there be another credit to cancel out my original payment?

Hi everyone. I work at Easyline and noticed there's a "Health Without Pay" option in Workstation. I've already used 7 out of 10 paid health days and 3 out of 5 personal days.

If I'm not feeling well, can I select Health Without Pay for a day?

Does it usually require manager approval or a doctor's note? Has anyone used it before?

Hey guys! Its been 24 hours since I submitted (submitted on 3rd July Friday) my BIG Form and the screen said I will receive CERTN email. But nothing as of now. How long does it take for CERTN check email to arrive?

I’m looking for some objective opinions because I’m having trouble deciding.
I’ve been with TD for 11 years. I have my RDSP with TD Direct Investing, a TD Rewards Visa with a $9,000 limit, and I generally prefer TD’s overall banking experience.
Earlier this year I switched my day-to-day banking to CIBC because I qualify for the Smart Account with no monthly fee through the Disability Tax Credit. I also received a $600 sign-up bonus and was approved for a CIBC Dividend Visa with a $3,000 limit.
The problem is that I don’t enjoy banking with CIBC as much. I find TD’s service better, and when I checked my banking activity, I had 36 transactions last month. That means if I move back to TD, I’d probably need the Unlimited Chequing Account, which costs $17.95/month.
Would you pay $17.95/month for a bank you genuinely prefer, or would you stay with the free CIBC account just to avoid the monthly fee?
I’m interested in hearing how others think about paying for better banking service versus choosing the free option.

I had a bunch of coins of different denominations packaged in their own dollarama coin packages. I had expect to deposit my money at a TD Bank and be off on my way within 2 minutes.

Unexpectedly, teller from TD bank says that they have to inspect and count the rolls ... So he ends up just opening or ripping the rolls and count every coin one by one. Need to say ... this took about 15 minutes and he found no surprises ...

Questions:

A) is this normal behaviour with a teller? Mind you that my account TD is really old (when I used to have those grand father accounts).

B) I value my time. How can I deposit coins quickly and painlessly? What other options? Wealthsimple?

I sent a $4,000 e-transfer to my friend on June 5th through my TD account.

Almost a month later, my friend told me that her RBC account was locked because of this transaction was noted as a fraud/scam in the backend.

I talked to TD fraud department, and they told me it's deemed fraud, and they are going to demarket my accounts with TD, even though I tried to explain.

What should I do in this case? Can I still get the $4,000 back? Would like to hear if you have similar experiences.

Seriously, what's wrong with TD???

I’m looking for some insight from HR professionals or anyone who has experience with employment background checks in the banking industry.
I accepted a permanent position with a bank where I’ve already been working as a contractor. During my background check, they discovered that my employment history on the background application did not include every job I’ve ever had.
For context:
My resume only included my recruiting and talent acquisition positions because those were the only roles relevant to the position I applied for.
When completing the background application, I mistakenly followed the same approach and only listed those same recruiting-related positions.
The jobs I omitted were older positions, non-recruiting roles, and even some part-time/side jobs. I did not omit any recruiting positions that appeared on my resume.
I did not falsify dates, titles, degrees, or employers. The positions I listed are accurate.
Once HR contacted me, I immediately explained what happened, accepted responsibility for the mistake, and submitted all requested documentation (including pay stubs and other employment verification).
HR acknowledged receipt of everything and said my case has been sent to an escalation team for review. They haven’t asked for any additional documentation.
My recruiter told me that requests for additional documentation during background reviews happen fairly often, and my current contract has actually been extended while the review is pending.
My question is:
If you were reviewing this from an HR/compliance perspective, would you view this as an honest misunderstanding or as a material issue that could justify rescinding an offer?
I’m not looking for reassurance—I genuinely want to understand how HR professionals typically evaluate situations like this and whether anyone has seen similar cases. Any insight is appreciated.

I’m 22 and currently in university studying Business Information Technology (Network & Security). It’s basically a Business Technology degree with a stronger focus on cybersecurity. I’ve also debated on doing a double major in accounting, but we’ll let the future see.

The problem is that I have very little work experience. I’ve tried to make up for it by volunteering as much as I can, networking on LinkedIn, and even reaching out to branch managers directly. Despite that, I haven’t had much luck getting interviews or offers.

My current goal is to get hired as a bank teller, I’d eventually like to move into fraud investigations, fraud prevention, or financial crime within a bank. I know teller positions are competitive, but I thought it would be a good way to get my foot in the door.

I’m wondering if there are any certifications or other things I can do to make myself a stronger candidate while I’m still in school.

I’ve been looking into the CSC and IFC. They both seem interesting, but I’m not sure whether they’d actually help me land a teller position or if they’d be a waste of time and money at this stage.

If you were in my position, what would you focus on? Are there any certifications that would genuinely help? Is there something else I can do to compensate for my lack of work experience? Has anyone here gotten into banking without a strong employment history?

I work for TD Bank US and I’ve worked as a contact center rep in D2D for about three and a half years. Over the last few months since our last shift bid the queue is absolutely insane. Mondays are well over 500 calls in queue some days and everyday I clock in at 9:15am there’s at least 180 calls to start the day. What is going on? Are people being fired or quitting ? I don’t remember the last time the queue was consistently this horrible.

Hello, I just went through the first round of interview for the CEA position at TD last week on Monday 22nd June. I thought the interview went well and ended on a positive note. She told me it usually takes 1-2 weeks for them to respond depending on the candidates they interview and branch matching. It’s been a week since the interview I haven’t got any response yet and I’m kind of an anxious person so I have been going through the Reddit posts about these interviews and response times, and have read a couple posts that said if they don’t respond within a week, you’re most likely rejected. I just wanna know if anyone has gone through the same experience as me and how long they had to wait for a response. Cuz it’s eating me up inside, I really want this job and I emphasized in the interview how much I wanna work at TD and want to grow professionally from within. Can anyone pls tell me how long you had to wait for a response and what the process was like? 🙏

Just had a meeting with one a few days ago on a pitch to let them manage our portfolio.

Just curious how much they make? The guys managing 1m+ AUM?

Is this industry easy to get into? Recently left Finance Director role in Oil and Gas and don’t want to go back to that industry.