Well at least my card was locked!
Charged me WITHOUT my permission, then refused to give me a supervisor to report the behavior. That's absolutely wild. Is this what audible customer service is always like?!
I repeatedly asked for a supervisor in at attempt to correct what is clearly not a mistake, and people wanna act like I cussed them out and kicked their grandma in the head. 😂
This person, or AI as some people wanna say, asked for permission twice before deciding to charge me anyway after not getting permission.
And yes, I said ok great to them confirming they are the same person in a second chat, as the times will show. I've also posted in the comments a screenshot of my card, showing that they attempted the charge BEFORE I said ok great. So the defense of they took that as me giving permission doesn't hold.