u/Informal_Complaint43

Im currently working on a product that has LOTS of potential but im struggling to get answers from agencies. the reason I say that it has lots of potential is because the idea has already been validated but our version simplifies and saves much more time but I cant get responses from agencies even through email and linkedIN.

Where do i get in contact with these agency owners or workers so I can get their input ?

I've been trying to reach out to agencies to help get a better understand of their operations but I havent gotten a single response back yet and I dont know what im doing wrong. I dont spam the same email to 200 diff agencies but I create a personalized one based on what they do and what projects they've completed but I still dont get any answers. I also include incentive for them to reply but nothing.

What am I doing wrong or how can I change things to improve my response rate?

We hired someone in June and it took about three weeks before they could do anything without asking a colleague first. Not because they're slow. Because nothing is written down anywhere that's still accurate.

The stuff that is written down is worse in a way. It's from eight months ago and half of it's wrong now. Meanwhile there's a HubSpot workflow, a few n8n automations and something on Railway that one guy set up and nobody has looked at since. If he quit tomorrow I'd be reverse engineering it from logs.

I keep going back and forth on whether this is a real problem or just what running a company feels like. Notion was supposed to fix it. Notion is now a graveyard.

Two questions if anyone's got a minute. Has anything worked for you long term, or does every wiki rot eventually? And when someone leaves, what specifically goes with them?

Happy to talk properly if you've been through it. I'd rather hear one real story than keep guessing at this.

We've got flows in n8n, workflows in HubSpot, a couple of things on Railway and Fly, and every week someone adds another one. Which is fine, that's the whole point of these tools.

Problem is nobody can tell you what's already running. I asked last week whether we had anything watching a particular webhook and got three different answers, two of which turned out to be wrong. We've duplicated work too. Someone spent a day building a thing that already existed under a different name in a different tool.

I don't think documentation fixes this. The reason people build fast is that they're not stopping to write docs, so asking them to write docs just means they build slower or lie about it. So I've been wondering whether the context could get captured off the back of the work itself and then just be askable afterwards.

Curious what people here actually do. Do you keep a register of what's live?

If you're somewhere with a decent sized stack, happy to jump on a call.

Found out last month that a channel we'd just spent six weeks testing had already been run before I joined. Same channel, roughly the same offer, comparable budget. Didn't work then either.

Nobody hid it from us. The guy who ran it left in 2024 and took the reasoning with him. The numbers are still sitting in the ad account, but numbers without the "here's why we killed it" part are close to useless, because you can't tell whether it died on execution or on the idea itself.

So we paid to learn the same lesson twice.

The annoying bit is that the results are technically recorded in about three places. Ad platform, CRM, a deck in Drive somewhere. The conclusion is the only thing that isn't written down anywhere, and it's the only thing that mattered.

Has anyone actually solved this? Not "we have a Notion." I mean does anyone genuinely know what's already been tried before they greenlight something, or does everyone rediscover it the expensive way.

lmk cus i'd be more than happy to jump on a call

We've got flows in n8n, workflows in HubSpot, a couple of things on Railway and Fly, and every week someone adds another one. Which is fine, that's the whole point of these tools.

Problem is nobody can tell you what's already running. I asked last week whether we had anything watching a particular webhook and got three different answers, two of which turned out to be wrong. We've duplicated work too. Someone spent a day building a thing that already existed under a different name in a different tool.

I don't think documentation fixes this. The reason people build fast is that they're not stopping to write docs, so asking them to write docs just means they build slower or lie about it. So I've been wondering whether the context could get captured off the back of the work itself and then just be askable afterwards.

Curious what people here actually do. Do you keep a register of what's live?

Imk cus i'd be happy to jump on a call if ur someone with a decent sized stack

You need to know something, you search Slack, you find the exact question asked in February by someone who's since left and there are three replies. Two are wrong and one's right and you can't tell which without going and asking a person anyway.

So you ask a person. They answer it for the fifth time.

I want to build the thing that sits on top of that. Plugs into Slack, since that's where all of it already is, and knows the stuff nobody wrote down properly. Pricing, who you're going after, what campaigns went out and how they did, what's still running from last year, what you can't say in copy. New hire asks it in week one instead of tapping whoever's closest. Agency you've brought in gets the part you let them see.

Size I have in mind is 20 to 200 people. Nobody's job is writing this down yet, but it's stopped fitting in three people's heads.

Is this worth paying for, or does everyone just live with it?

You need to know something, you search Slack, you find the exact question asked in February by someone who's since left and there are three replies. Two are wrong and one's right and you can't tell which without going and asking a person anyway.

So you ask a person. They answer it for the fifth time.

I want to build the thing that sits on top of that. Plugs into Slack, since that's where all of it already is, and knows the stuff nobody wrote down properly. Pricing, who you're going after, what campaigns went out and how they did, what's still running from last year, what you can't say in copy. New hire asks it in week one instead of tapping whoever's closest. Agency you've brought in gets the part you let them see.

Size I have in mind is 20 to 200 people. Nobody's job is writing this down yet, but it's stopped fitting in three people's heads.

Is this worth paying for, or does everyone just live with it?

You need to know something, you search Slack, you find the exact question asked in February by someone who's since left and there are three replies. Two are wrong and one's right and you can't tell which without going and asking a person anyway.

So you ask a person. They answer it for the fifth time.

I want to build the thing that sits on top of that. Plugs into Slack, since that's where all of it already is, and knows the stuff nobody wrote down properly. Pricing, who you're going after, what campaigns went out and how they did, what's still running from last year, what you can't say in copy. New hire asks it in week one instead of tapping whoever's closest. Agency you've brought in gets the part you let them see.

Size I have in mind is 20 to 200 people. Nobody's job is writing this down yet, but it's stopped fitting in three people's heads.

Is this worth paying for, or does everyone just live with it?

The knowledge exists. What you sell, what you charge, who you're chasing, which campaigns worked, what someone automated six months ago. Nothing knows all of it at once.

So: a company brain. One thing that knows your business, your clients and your leads.

Four things I want it to do:

Map what your funnel actually looks like right now.

Kill onboarding. New hire asks the brain about your processes instead of interrupting whoever's closest.

Know where a campaign is leaving conversion on the table.

Would you pay for this, and which one would you want first?

3 months free for early adopters.

The knowledge exists. What you sell, what you charge, who you're chasing, which campaigns worked, what someone automated six months ago. Nothing knows all of it at once.

So: a company brain. One thing that knows your business, your clients and your leads.

Four things I want it to do:

Map what your funnel actually looks like right now.

Kill onboarding. New hire asks the brain about your processes instead of interrupting whoever's closest.

Know where a campaign is leaving conversion on the table.

Would you pay for this, and which one would you want first?

3 months free for early adopters.