Dentist conflicting in/out of network information
I could use some help! I have been current dentist for a few years. This year, my health insurance company changed. A crown had to be replaced and the secretary at the dentist office said I am now out of network and would have to pay $700. My insurance covers out of network dentists but covers less and I have to pay more out of pocket. I paid the $700 and my insurance got back to me and said hey your dentist is still in network. I called my dentist back to share the good news and to request a refund but they said the cash portion is the same and no refund is due. How can I best look further into this and see what the actual cash amount I need to pay? Would it be best to call my insurance back? I haven’t received a bill from insurance. Any help is appreciated.