u/Intense_Pretzel

Anyone unaware yet if you try to put in a support ticket with starlink you get Grok AI and it will run you around avoiding to put through a ticket.

Their phone service isn't much better, I just had a lady at my workplace try calling support where the AI tried making them verify, now she said it everything clearly and even got the right code twice to which the AI operator said it wasn't right. After asking for a human operator they said a human can be in contact in office hours either today or tomorrow. We are Australian and as far as I can tell there is no Australian office so we have to contact an American office, on the other side of the world.

Can we just have some human interaction instead of this AI shit?