u/Iukami

I used to use eARC with my LG tv and had no issues. I'd play games and play movies from my TV using my dual HomePods.

Now I switched TVs to a TCL. Got it from Costco this year. I'm doing the same setup and the audio will cut out randomly. Sometimes it can last awhile like 10 minutes but sometimes it cuts out like every couple minutes. It's really annoying and eventually it goes back but I can't really enjoy my games or watch movies properly.

It doesn't cut out at all when I'm watching stuff from Apple TV though. Only when I'm using Switch/TV apps where it has to use eARC.

Anyone know what's wrong? Is there something I can change in the setting to fix this? I don't know enough about TVs to know what settings might affect this. Driving me crazy.

I just wanted to share my wonderful experience getting a replacement for my Genki Covert Dock 3. I hope this can help out others or show just how dedicated the Genki team is to customer satisfaction. Great service needs to be recognized more often.

One day, the dock stopped working and wouldn't display my Switch 2 anymore. It could still charge it, but it stopped displaying on the TV. I made a post about it on the subreddit and WatchingPigeon immediately reached out to me. We had a nice chat and he did everything in his power to help me out. He asked for all my info and submitted it to the right people.

Shortly after, I got another message from team-genki. They basically asked the same questions and immediately set me up with a replacement. I couldn't believe how fast and efficient they were. Originally, I was suppose to get my replacement shipped from Hong Kong, but stock ran out and they took a little longer to get me my replacement. It only took a few extra days and they were in contact the entire time to make sure I got my dock and answered any questions I had. They really made me feel like I mattered and wasn't just another customer.

I got my replacement in maybe a week or two with no issues. I've never seen a company go so out of their way to make sure I was satisfied. If you are unsure about buying their products, you don't need to worry. They are a small team and they care dearly about their customers.

Thank you Genki team especially WatchingPigeon and team-genki. I'm going to continue recommending their products to everyone!

Thought they were for MA. All 3 for $15. Prefer PayPal friends and family.

Quiet Place Part II (VUDU)
Scream 2022 (VUDU)
Scream 7 (VUDU)

I used it only a handful of times. Maybe like 10 times. I tried using it today. It wouldn't load anything. The Switch 2 would turn to a black screen, but nothing showed up on the TV. I tried switching all the cables as well. Still nothing. It actually appeared for a short time and then it just blacked out and wouldn't work anymore.

Anyone know how to fix this or how to get it replaced? I'm sure it's still under warranty.