Got hit with the grid ban
I’m a FNAF fangame developer who relies on Discord for communication. I’m currently managing 2 projects and helping out on another one, so Discord is a VERY vital platform for me.
Last night I sent some game textures I created in one of the servers I’m in and was immediately hit with a child safety ban. The textures in question include a checkerboard pattern so I’m assuming that’s what set off the grid detection. I’ve included a screenshot from one of my friends of the same exact textures I sent in another server so you can see that this is 100% a wrongful ban.
I genuinely NEED this account back so badly. I’m in communication with so many of my peers on that account for so many projects I’m involved with. I really don’t want to ban evade and alternatives aren’t really the best solution for me. I’m sure I could get some of my teams or friends to move over but certainly not all of them.
I’ve submitted an appeal and requested a review of the ban, but that was last night so I doubt anyone has seen it yet. I’ve also been tweeting at and messaging them on Twitter, my friends have been doing the same. I’m so insanely upset and infuriated by this whole situation. Discord shouldn’t get away with this, this needs to be made right. Especially with how many people this seems to be affecting.
Anyway, here are some questions I have. Should I continue sending messages on my support ticket? Or start new ones? Am I less likely to get this resolved because it’s the weekend? How long should I expect to wait until this is resolved, if at all? Is there something I can do that I haven’t already done that typically gives people a better chance at getting this resolved quicker? I’ve heard that Discord is aware of this issue and is trying to resolve it for people.
As fucking frustrated as I am at this it helps slightly to know I’m not the only one this is happening to. Misery loves company I guess!