Valencia Tuscany leather/colour mismatch.
Hello!
I recently ventured into the creation of my own mini Home Theater after waiting for many years & took a lot of inspiration from this subreddit, which is how I found Valencia.
I have bought the Valencia Tuscany Luxury Edition in "Onyx Black".
When they arrived their colour & reflectiveness is different to a point where I find it hard to believe this is normal. The two-arm chair looks more like "Midnight Black" than "Onyx Black".
I have contacted their EU support-branch & they claim "the leather reflectiveness is caused by variations between leather batches".
The chairs themselves are awesome quality, but this level of colour variance is simply not acceptable when they're purchased as a pair & advertised visually the same as the one-arm chair.
Does anyone know if they're speaking the truth with their "leather batch" argument when the difference is this stark, or if they're just trying to avoid a return?
What the chairs are advertised as on their website. Clearly matching my one-armed chair.
