Worst sales experience as a buyer?
Sharing for a bit of light relief after a tough quarter and keen to hear other’s stories.
I’m a SaaS AE and have been for 12 years.
I also enjoy buying things and coming across other sales people in different industries. For example, I listened to a pitch from a door to door solar panels guy. Old school type, always looking to close me, lots of eye contact etc. I was never going to buy but I heard him out for 15 minutes.
Worst experience: Went into a car showroom over the weekend and was genuinely appalled by how bad the sales guy was. No approach with a handshake, lack of eye contact, little discovery, didn’t try to build any rapport and worst of all, I walked out without him taking any details despite me stating 3 times I was keen on a certain vehicle.
Best experience: Booking a Disney trip with a travel operator. My god she tapped into my fomo, understood my wife and kids were the influencer and zero’d in but kept me in the loop as the budget holder etc. and was just a genuinely nice buying experience.
Leads me to ask… what’s your best or worst buying experience?