Omio feels like a scam, large differences between advertised fee and direct purchase, with unclear website design.
Hi, maybe I am misunderstanding something but to me, the way Omio handled tickets seemed a bit scammy. I was in Spain and figuring out how to prebook longer distance public transport tickets seemed a bit complicated with all the different companies and dynamic pricing (railway and busses). So I found out Omio as an.app, able to compare travel time and fees for different options,.and booked 3 bus/train tickets through them. On the platform it said a price and a 3.95 platform Omio fee. I was in the assumption that the prices would be the same on the Omio website and through a direct purchase, we with Omio charging a 3.95 euro convenience fee on top. That meant like 12 euro convenience for 3 tickets to Omio, I was fine with that.
Now in the a fellow traveler pointed some stuff out to me when, and apparently the train ticket is 15 euros more expensive on Omio than direct purchase, on top of the "transparant platform fee". Where is that extra 15 euro going that I payed, that feels somewhat misleading to me, as the terms of the deal were different than seemingly advertised (not a 4 euro but 19 euro difference in booking platform).
