u/John_Wilcox

Over three hours in chat, issue not resolved, and a dropped shift—not the best start to Visible

Hi all,

​I created an account with Visible yesterday hoping to grab that 50% off deal, but after seeing a lot of negative posts, I decided to use the 15-day trial first.

​When I submitted the request online today, it prompted me to download and open the app to continue. However, upon logging in, I was greeted with a "Welcome back" screen and a "Resume" button.

​Clicking Resume takes me to a screen asking for a referral code with a "Continue" button.

​Clicking Continue just brings up a completely blank screen.

​I reached out to chat support, and the first rep had me reinstall the app 5–6 times (clearing cache and data each time), assuring me they contacted a support team and that it would work. It didn't.

​Midway through, a new rep took over and asked me to re-verify my entire account—which I had already done at the very beginning of the first chat. After three hours total, the new rep essentially left the chat for good (probably a shift change), leaving my issue completely unresolved while the incoming rep wanted me to start all over from scratch.

​So frustrating. Has anyone run into this weird "Resume / blank screen" loop when trying to start the trial? Is visible support really so useless?

reddit.com
u/John_Wilcox — 12 hours ago

Stuck on LTE / Slow Warp Data on iPhone 15 Pro after Teleporting (Culver City, CA)

Hi guys,

Anyone having issues with Warp data? I teleported my son's line to Warp on Monday because of the iWatch companion add on. Since then his data is very slow and his phone iPhone 15 Pro shows LTE almost all the time.

I researched and did some tweaks on the phone, but little to no change. We are in a city area (Culver City, CA) and he uses his phone to watch youtube shorts when in the car. We just drove 15 minutes and his youtube disconnected three times for 5-10 seconds. Not to mention that most of the videos start with the loading circle for a second or two. (Just to mention that I am next to him with my phone on Dark Star and everything is smooth and fast).

Any help will be really appreciated.

reddit.com
u/John_Wilcox — 1 month ago

BIG THANK YOU to u/Zunar_Eclipse2 for the AMAZING SERVICE!

US Mobile is the best! No question about it! I have no words for the impeccable service I have received today from Zunar_Eclipse2. I needed to add a watch companion, switch network, set up the watch, add and set up Multi-network to try... and she managed all that in a breeze. Not to mention that she gave me options, helped me save money on already discounted promotional plan.... it was much more than that, but just to mention a few. It is so strange and unbelievable when you expect to feel like going to a dentist (based on my years of experiences with other providers), instead, today I felt like I went to a spa. I am serious. I even started feeling bad that I'm underpaying for what I am receiving US Mobile! I hope you guys will prosper for years to come, because service like that is getting extinct.

reddit.com
u/John_Wilcox — 1 month ago

Why there is still no Apple watch support on Dark Star or Light Speed

For a long time now an Apple cellular watch can be a companion only on Warp. Why? I used to have Spectrum mobile and another line on Ting mobile, both running on Verizon network, and both having poor to no coverage within 2-3 blocks radius in my area 90232 (no data at all, and often no service at all too). So of course I don't want to move to Warp, yet a watch companion is not available on Dark Star or Light Speed. Why?!?

reddit.com
u/John_Wilcox — 2 months ago