I noticed our account rep providing obvious AI responses a couple of months ago. I told him flat out I don't appreciate it. This week, I've had a couple of support cases that are just as obvious. I don't know which C level needs to be... gently persuaded, but this might just be the last straw for us.
Friend found this lovely doggo running loose near Chevy Chase. No tags, obviously very friendly. She's going to take him to a shelter as soon as they open. If he's yours let me know!
We need a new backup vendor and one of my team is an absolute Ninja fanboy. I know most folks here are, too. We already use the RMM and I had a demo of backups today that looked very impressive.
So tell me the bad now. The ugly. The stuff you hate and the stuff that just doesn't work as advertised. Why should I not move us to Ninja backups? I already know it will be a considerable cost savings if we do.