
Got this email after submitting my selfie video during Facebook account recovery
I got this email a few minutes ago after submitting a selfie video through Facebook’s recovery process.
The email said, “Good news: You can now unlock your account.” When I clicked the unlock link, it first showed that my account was unlocked and then asked me to enter a verification code sent to my phone.
But after that, it redirected me back to the disabled account page again.
Does this mean my account wasn’t actually recovered, or is Facebook still processing the recovery?
My account was disabled on April 4 for an “account integrity” issue. I appealed multiple times without results, so I tried the selfie video recovery method.
Has anyone experienced the same thing?