u/Kazuto_ph

Converge won't approve my cancellation and keeps on billing me

Pinapaputol ko na connection ko since June 19 pa walang internet at hindi pa rin naayos. Nakapagpakabit ng ako ng ibang ISP. Naipasa ko na lahat ng hinihingi nilang requirements at giniguilt trip pa nila ako sa call at email kahit sabi kong sure na ako dahil bulok yung service nila at lagi lang nilang sinasabi for approval na daw. A week after wala pa ring balita sa cancellation ko kada tawag ko laging for approval and then ngayung araw nakatanggap ako ng bill for the whole month of July. Na email ko na NTC pero parang wala rin nangyayare at putang ina nyo Converge napakapulok ng service nyo nagkaroon nalang ulit ng outage sa area namin hindi nyo talaga naayos tapos papahirapan nyo ako magpacancel ng account at tuloy tuloy yung billing ko? Ano to gaguhan??

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u/Kazuto_ph — 4 days ago

Converge won't cancel my account because restoration is still needed and they can't even fix the damn internet

For more than a month tumatawag ako sa converge dahil walang internet lagi nalang sinasabi, escalted na. Scheduled tech visit pero walang nangyayare. So yesterday I decided to cancel my cancellation and submitted all requirements. Ang nangyare ayaw nila i terminate yung account ko dahil need daw muna marestore yung connection. E putang ina nyo kaya nga ako nagpacancel kase ilang weeks na walang connection and paulet ulet yung reply nyo na na follow up na at scalated na yung concern. Tapos giniguildtrip nyo pa ako sa email na ilang ulet kayo nagrereply na patiently wait for restoration and valued customer kuno kaya ayaw nyo muna i cancel. I always reply na decided na ako to cancel 4 na confirmation na ano. Kung ayaw nyo icancel bahala kayo mag billing si ko babayaran yan. Basta sinettle ko na yung ladt billing

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u/Kazuto_ph — 7 days ago

Dogsh1t CS and L1ar Technicians

I have been convege subscriber for 5 years but for the past year, laging pawala wala internet 2-3x a month and kapag tinatawag ko is naka scheduled na trch visit, the case is lagi lang tatawag yung technician na on the way nanghihingi pa ng pin location kahit na indicate na ticket ko muntangaa lang. Tapos di naman susulpot, tapos another day may tatawag nanaman ibang technician same scenario pero hindi rin pupunta. This is really affecting my work because I work from home. I do have back up internet pero yung service nila is fvcking frustrating. Nag email na ako lahat lahat pati naka cc ntc walang akayon. Nagtanong na rin ako kung paano I cancel account walang nagrereply so I guess di ko nalang babayaraan bahala sila mag bill ng mag bill king ina nyo converge ./., Mag isang lingo na sasabihin ng CS nyo is naka escalate na tapos tinatanong ko kung isolated case or outage ba hindi nyo sinasagot yung tanong ko, tapos pak u yung mga technician nyo tawag ng tawag at text ng text di naman sumisipot. May isa pang technician na sinungaling andun na daw sa area at inaayos na daw poste, king ina tapat lang naman yung poste walang gumagawa. 1 week na wala yung CS nyo ulet ulet response akala mo bot, yung technician nyo mga hayup na sinungaling.

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u/Kazuto_ph — 16 days ago

TB Meningitis treatment

Hi My little sister of 18 yr old is diagnosed with TB meningitis. Before the diagnosis we had rushed her to ER 4 times complaining of a severe headache and vomitting. All lab test blood test, mri, urinalysis returns normal and they always say it's a severve case of migraine and they always recommended pain meds. On the 4th time she got ER she was admitted to the hospital because she is experiencing the worst headache and is dehydrated. Did MRI, Xray, Blood Test and Urinalysis all returns normal result. Then they tried her medication for anti stress and pain relief only to work a little bit and after 2 days of confinement she developed double vission and her left eye is a bit misaligned and having neck pain. When we told her Neuro Doctor he rushed her to be tested via lumbar puncture (Lumbar tap). Results returned with TB Meningitis and her medication started immediately. There's no history of tb on our family, so our suspicions is a couple of weeks before her symtoms developed she is not eating and sleeping properly that might cause her immune system to be vulnerable and TB is endemic on our country or she might caught it during training for blood smear and using her friends blood as test subjects (She is a MedTech student). Right now she is on the 4th day of TB Meningitis medications. There are still recurring headache and neck pain but not too painful like 5-7/10 headache and they are doing theraphy for her double vission and sometimes experiencing mild headache. Other than that she doesn't have any neurological defects and she is very reponsive and eats a lot. She only have mild weakness/dizziness when standing, not sure if it's because of combination of her medications and toll of her sickness. Luckily TB Meds is free on our country and she is under close monitoring before we could take her home for 1 year medication for tbm. Just want to know if anyone here have the same experience. If you guys can share some treatment experience, things to look out for, side effects etc. that would be a great help

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u/Kazuto_ph — 2 months ago