u/KitchenActual4765

Some clients will really test your patience. 😂

How do you handle clients who become rude immediately after you give them your service rates?

I’ve been posting about my cleaning business on different social media platforms. At first, I was honestly scared because I wasn’t ready for the matusi ya social media. 😂 But I told myself, I have to start somewhere.

Recently, I made a post about fumigation and pest control huko FB. Thank God, I got 2 clients and several inquiries from it. I’m still waiting for some people to call, but I’m hopeful.

Then this guy calls: “Hey, mnaua kunguni na ngapi?

I ask for the size of the house and location so I can give him an accurate quote. He tells me, and I’m actually happy because he’s quite close to where i live.

I give him the price. Honestly, I didn’t even charge him that much for a single room.

Then he goes: “Acha nikabuy ile ya 50, zitakufa.”😂

Okay, fair enough.

Then he asks what chemicals we use. I explain that we have a proper treatment process, the chemicals we use are not cheap, and we also offer a 2-month follow-up guarantee. If the pests return within that period, we come back and retreat the house at no extra cost.

Mzae aliwaka! 😂😂

And now I’m sitting here thinking, “Did I say something wrong? Ama why did he tell me all that?”😭

I’m still learning how to deal with aggressive clients because, honestly, I want to grow this business. I know not every client will communicate nicely, and I also need to learn how to remain professional when someone is rude.

For those of you who run businesses, how do you handle clients who become rude after hearing your price? Do you explain yourself, stay calm and let them decide, or simply walk away?

I’m genuinely trying to learn. 😂

Hello , here again, the cleaning girl! 😂

If you have bedbugs or cockroaches giving you sleepless nights, I’d be happy to come and deal with those pests.

It’s a new month- let’s kill those pests and start fresh! 😂

For fumigation and cleaning services, text or WhatsApp 0704370424. I’ll be happy to help

Let me first ask the accountants in Kenya who have only a degree, no CPA and no connections , mnasurvive aje hii job market? 😭

So, I was working for this small NGO that was operating in Baringo, but the organization kinda collapsed, and we were laid off.

Come August, I was now looking for a job, but most of the jobs I was finding preferred people with CPA, which I don’t have. I’m actually planning to get it.

I had some savings, and the two options remaining for me were either start CPA or start my own business.

Mind you, sikuwa nimelipwa July. So I settled on starting a cleaning business that is sofa cleaning, mattress cleaning, carpets, post-construction cleaning, fumigation and other cleaning services. Why??? Bills hazingengoja. And honestly, I didn’t have someone I was expecting to come and financially help me. I had to figure out something with what I had.

Growing up in shagz, I always believed that white-collar jobs were the best. You go to school, get a degree, get a good office job and build a career.That was also my dream. So here I am a young woman who thought her future would be behind a desk as an accountant, now carrying cleaning equipment and trying to build a cleaning business from scratch. 😂😭

And honestly, I’m not ashamed of it. I’m just confused sometimes. Because once I started this business, I told myself I need to make this thing grow. But starting from scratch with your own little money is not easy. Buying equipment, chemicals, paying for transport ( kwanza hapa kungangana na machines), marketing, looking for clients, then waiting for the next job… it can really humble you.

My bills are piling up, my head is constantly calculating, and sometimes I wonder whether I should have used that money to start CPA instead.

But God ni mtrue. I may not have enough right now, but somehow I never lack something to eat every day. And for that, I’m genuinely grateful. I guess what is confusing me is that I started this because I needed to survive, but now I actually want to see it grow into something bigger.

Have you ever had your career goals completely change because of circumstances?

And for those who have built something from scratch, how did you survive that early stage when the bills were coming faster than the money?

In need of cleaning services, dm 0704370424. All type of cleaning. I'll be happy to help. Thanks

So on Tuesday, I got linked up with this really kind client after someone recommended my cleaning services. so I went to his place around 10 AM.

Manze, I was DOWN. 😭😂

I went there to clean the seats, and after the client saw the work, he was like, “Can you also do the carpet and mattress?” 😂 At that point, I had already entered survival mode, but kazi ni kazi.

By the time we were done, my hands were finished. Just two of us doing all that work, and here I am, a 27-year-old girl wondering why I decided to start a cleaning business. But honestly, I’m grateful. Every job is teaching me something and helping me grow.

And the client? Alinichunia mboga! Manze, may God bless him. After that workout, those vegetables felt like a whole bonus package.

Now please, Reddit, mnipee kazi! 😭😂 I want this business to grow enough that I can start employing young people instead of doing everything with my own.

If you need professional seat/sofa cleaning, mattress cleaning, carpet cleaning, fumigation, pest control, or post-construction cleaning, please hit me up.

I’ll keep this short.

I was raised by a single mum together with my two siblings. Some relatives influenced my grandma to hate us, but Mum never gave up on us. We stayed in the same house even though grandma barely talked to us, and we cooked separate food.

I have seen the endless struggles and the prayerful nights Mum went through just to make sure we survived and got an education. God is good ,we all completed school. Luckily, I went to university and did a Bachelor’s degree in Accountancy and Financial Management. My sister studied Education/Literature(bado ako kwa BOM), while my brother went to technical school and trained in masonry. Unfortunately, he later injured his back and had to use a back-support belt.

My grandma also struggles with her mental health, and Mum is now at home full-time taking care of her.I love my mum. That woman really tries. Whenever I get something, I always send something to her ,not as 'black tax', but as thanksgiving. I know how much she sacrificed for us.

Then came the reality of the Kenyan job market.

My first opportunity was an unpaid internship. I struggled for two months and eventually had to quit because I couldn't afford the expenses. Huku self- esteem ilirudi Zero. Women flaunted their beautiful outfits, high heels and a new hairstyle every few weeks and at the moment nilikuwa na lines za 400.

Later, I got a paid accounting internship, which lasted about eight months before we were laid off because clients kept pulling out.

I went back to volunteering as an accountant for an NGO while continuing to upskill and looking for opportunities. I took a Virtual Assistant course through ALX and a data analysis course in Excel through Women in Digital.

After some time, I finally got a role as an accountant at a growing NGO in July 2025

Because it was a growing organization, my role went beyond accounting. I was responsible for helping set up structures, CRMs and policies and ensuring they were actually functional.Surely zingine sikuwa najua ,but youtube helped out coz i was all alone without a mentor..Then one colleague resigned, and I was asked to take over their responsibilities on top of my own work. Suddenly, I was handling accounting, administration, logistics, travel to schools and churches we were supporting,and so much more. Though the work was alot but i enjoyed all this.

It got to a point where I couldn't sleep.I remember sleeping for only about two hours only to be woken up with calls,meetings hapa na pale. Yaani i was jack of all trades. Imagine all these for only ksh30000.I kept waiting for a salary increment, but nothing happened.I even started having problems with my eyes.

My goal was simple: save as much as I could, add whatever Mum had managed to save, and eventually get a piece of land ,a place we could call home.

I raised this concern at work on July this year.What I received instead was a suspension letter.And up to now, there has been no communication. They ensured everything was functional.

No salary. No clear explanation of what happens next.

So I looked at the little savings I had left and decided to use them to buy cleaning business equipment nikitafuta the way forward.

i'm now offering seat cleaning, mattress cleaning, carpet cleaning, house deep cleaning, moving in and out cleaning, post-construction cleaning, pestcontrol and fumigation services.

And that's where I am now...

Still trying...Still working...Still trusting God. If you need my services, feel free to Dm.

So I made a post here https://www.reddit.com/r/Opportunities_Kenya/comments/1wccx93/a_god_sent_client/, and honestly, I’m truly amazed by the reactions, support, and inquiries I’ve received. You know what? I’ve already gotten 2 clients from here, and all I can say is thank you! ❤️

POV: I started a cleaning business after I lost my job.

Now, my biggest worry is about those clients I send my prices to, only for them to go quiet. How do I handle that? Is it okay to keep following up, or should I just leave it?

Your advice has really been helping me, and I’ll stick around here until nipate breakthrough. 🙏🏽

By the way, I’m offering professional sofa cleaning, mattress cleaning, carpet cleaning, house deep cleaning, fumigation, and pest control services.

And I know people here are blessed 😂 so if you have a boarding school, or know one that might need fumigation and pest control services, please feel free to reach out. If you know of a construction project that needs post-construction cleaning, I’m doing that too.

Jameni, nisirudi ushago! 😂😂 Let me make this business work. 🙏🏽

Yesterday , I went all the way to Limuru to do Sofa cleaning fo a client I found here on reddit. By the way simbalikiwe sana🙏.

Just a reminder, I lost my job, and used my savings to start a cleaning business.

For those who used Waiyaki Way yesterday, you know how bad the traffic was😢

We had agreed that I would be at his place by 11.00 Am. I woke up very early around 5.30 Am and prepared my daughter for school, and left the house around 7.30 Am because I wanted to beat the Nairobi traffic .

Unfortunately, I still found myself stuck in a very huge traffic, Nikiwa kwa jam, alot was going through my mind, I kept thinking " how will the client take this?" Especially because punctuality is one of my strengths.

He texted if I was still going but I hesitated to explain what was happening since I didn't want to give excuses on the first day. I promised him that I will get there in 30 minutes.

I eventually got to his place at around 11.30 Am, I apologised but he told me he was okay and that he understood.

Kazi nayo nilimfanyia safi kabisa. And guess what, After I finished , he shared my contacts with some of his groups, and now I already have 2 potential clients from the same place.

Si Mungu akubariki coz I know you'll see this.

For a small business like mine, that means alot. I'm still pushing and looking for more clients. I offer seat cleaning, matress cleaning, car vacuuming and general house deep cleaning. If need for these services HMU. 🙏

I'll keep on posting my progress here: It's almost paying off.

I lost my job in July, and now I’m trying to build something from scratch.Kutafuta job ingine huku Nairobi ni stress bana. 😅 After sending applications and waiting, I decided not to just sit and wait.I took the little savings I had and invested in a small cleaning business.I started with fumigation and pest control because, honestly, mende na kunguni ni wengi huku Nairobi 😂. I also bought a vacuum cleaner and a steamer so I can do seat cleaning, carpet cleaning and mattress cleaning.It’s still a very small business, but I’m grateful because within my first two weeks I got 2 direct clients and 2 referrals.That gave me confidence that maybe I’m actually onto something.Right now, I’m just trying to grow through referrals and word of mouth. I’m not looking for handouts ,I’m looking for work.

Please consider giving my small business a chance. Even if you don't need the service yourself, a referral would mean a lot to me.I’m just a young girl trying to figure life outand keep moving forward. ❤️

Hello,Asanteni sana for the people who reached out earlier after i shared my worries here, I do fumigation and pest control, including bedbugs, cockroaches, seat cleaning, and deep cleaning. It is just a start . I’m currently looking for referrals. For every client you refer, you’ll get 5–10% commission, depending on the amount of work available. Hii ni surebet. If the job is big, I can also bring you in as a helper and pay you for your labour. Hapa tunasaidiana wote . And if you also want me to come clean for you or do fumigation at your place, I’ll give you an 8% discount as well.

If you know anyone who needs these services, please refer them to me. Thank you!

3 days ago I made a post nikiomba advice kuhusu my cleaning business after kupoteza job, na yooh guys 😭❤️ the love, support na advice nimepata imekuwa amazing sana. Asanteni sana🙏🏽

I also received alot of dms za kutafuta kazi and I'm sorry I cannot help everyone coz I'm also looking for clients but I have an idea .

This is the deal:

If you're interested, wewe unatafuta clients na ukiniconnect na client unapata 5–10% referral fee, depending na size ya job.Na pia kutakuwa na labour pay.Kama client ako area yako, tutafanya job na wewe na pia i'll pay you for the work you'll have done. Referral bonus and wage will be paid after the work is complete.

Services tunafanya ni: House deep cleaning, Fumigation pest control ,Sofa and seat cleaning, Residential and commercial cleaning, Office cleaning, School cleaning, Car vacuum, Post-construction cleaning, moving in and moving out cleaning,toilet and tile cleaning, general house cleaning

Hii ni deal poa sana ya kupata ka-extra income while tunasaidiana kupata clients. 🤝🏽🔥If you're interested DM me your number . I'll create a WhatsApp group for verification and aunthencity.

Nililoose job nilikuwa napenda ya accounting on July. I have been looking for a job kwa hizi streets na sipati. So i thought to start a cleaning business. Nimeinvest na machines kwa kasaving kidogo nilikuwa nimejiwekea. I am doing fumigation and pest control, sofa and seat cleaning, car vacuum na deep cleaning pia iko. Incase you need my services please feel free kunidm. Hii inafungulia pia mayouth either mmoja ama wawili kupata job atleast ya kumlisha for a day coz siwezi ifanya solo. Alafu mniadvice the best way ya kupata clients. For now niko na flyers zene naenda door to door and atleast a 10% discount kwa kila client.