u/Klonoadice

I have an office, and until a recent growth phase, our network was completely stable. We recently added 14 new workstations, and only those new computers are experiencing connectivity and stability issues.

As an aside, I'm also looking to replace the person who originally set up our network. He's technically capable, but I'd prefer to work with someone I can trust long term.

I'm looking for someone who can remotely access our network, troubleshoot the issue, identify the root cause, and either resolve it or recommend the best next steps.

One important detail is that the affected machines are all using Twilio. The issue appears to be related to Twilio, as every other application works normally. Twilio also works perfectly on our previously configured computers, so my suspicion is that these new machines simply need to be configured correctly.

If we find the right person, I'd like to establish a long-term relationship with someone we can rely on for ongoing network support. We're continuing to grow and will likely hire a junior in-house IT technician in the near future.

3 packages from Amazon have been "delivered unsuccessfully" back to back.

I get the notifications that a package has been handed to a driver, they tag it in their system as "customer unavailable" do this 3 times, and the package is returned.

The drivers do not respond to texts. One actually called me yesterday and said nothing. Presumably to "prove" contact was made as justification to shirk his responsibilities.

I told Amazon about the issue. It's being escalated. Apparently there may be an option to deprioritize NinjaVan as a courier, but we'll see.

It's only been like this for the past month, haven't had the issue ever before. Their standards are slipping. Moving forward I'll pay for expedited service through DHL/UPS, just kind of sad that "paying more money" is the potential solution to ninjavans incompetency.

Spent over an hour trying to cancel services with RingCentral today and it was one of the most infuriating support experiences I’ve dealt with in years.

I submitted a cancellation ticket 3 days ago. No response.

Called customer support and was told cancellations are only handled during specific time windows. Already ridiculous, but fine. I called back during the designated time.

Immediately got pushed into retention tactics despite making it crystal clear I wanted to cancel.

Then the real circus started.

15 minute hold.

Came back saying the request was “submitted.”

Then casually told me that if the charges happen to hit the next billing cycle, they’d “gladly refund me later.”

Excuse me?

Why would a cancellation not be immediate?

Why is the customer expected to babysit billing errors and chase refunds afterward because your internal systems are apparently held together with duct tape?

I pushed harder and said I wanted confirmation NOW, not vague promises about what “might” happen later.

Another 20 minute hold.

Then they send me some ridiculous “change order” email that I had to manually reply “Accept” to like I’m signing a peace treaty just to cancel phone licenses.

After that, the licenses STILL remained active in the dashboard.

Support told me to “wait 24 hours.”

No chance. I refused to get off the call because I’m not wasting another hour of my life calling back into the same black hole tomorrow.

Eventually they removed the licenses.

Then I realized they forgot to cancel one of the services entirely.

Support blamed it on a “glitch.”

Another hold.

Then I was told THAT cancellation had to be escalated to yet another department.

At that point it became obvious this entire system is engineered around friction, delay, confusion, and attrition. The goal feels less like customer support and more like making cancellation so time consuming and annoying that people give up or accidentally roll into another billing cycle.

Funny how the red carpet rolls out instantly when you sign up and hand over your credit card, but the second you try to leave, suddenly every process requires an escalation team, a waiting period, a special form, another department, another hold, another “glitch,” another future promise about refunds.

Absolutely exhausting company to deal with.

My advice:

Stay away from RingCentral unless you enjoy wasting hours fighting to cancel basic services you already told them repeatedly to terminate.

I'm a business owner, which I think is the cause of most of my stress..

In the past year we went from "incubating" to opening our own office and running everything ourselves. We have a good team but it all lays on me. I'm the single owner of the company. No partners or investors.

We have clients coming into town all the time, multiple legal cases, constant financial pressure, are growing which is good but creates chaos.

I go through these bouts, like right now, where physical symptoms manifest. Dehydration, frequent urination, brain fog, constant hunger, frequent tiredness... It's too much bullshit to feel while needing to operate what I'm trying to operate. These symptoms sometimes last week's at a time.

We're packing to go on a road trip and get out of town but I'm not even sure I can handle the two hour drive. McDonald's is on the way, horrible, I know, going to eat that, see how I feel, maybe sleep a bit or if I'm up for it hit the road immediately.

I just want to be physically ok again.

Hello astrophotographers,

I’m looking for some help troubleshooting alignment issues with my CPC1100 on a wedge. I feel like I’m following all of the instructions correctly, but my go-to alignment is still noticeably off in the sky.

Here’s what I’ve done so far:

• Set my compass to true north while accounting for local declination

• Adjusted the wedge latitude correctly for my location

• Positioned the wedge facing north according to the compass

• Entered all date, time, and location information correctly

• Used EQ North alignment and followed the Auto Two-Star alignment process

• Attempted to align near the meridian (which I understand basically means pointing south toward stars crossing the sky overhead)

The issue is that after alignment, when I use a go-to star, the telescope points noticeably off target, maybe around a foot away in the sky from where the star actually is when viewed from the ground.

I’ve watched a ton of videos and read guides, but I still can’t figure out what I’m doing wrong. I’m not sure if my north alignment is off, if I’m misunderstanding the wedge process, or if there’s something simple I’m missing entirely.

If anyone with CPC/wedge experience would be willing to help walk me through troubleshooting this, I’d really appreciate it. I’m excited to finally get into long exposure astrophotography, I just need to get over this hurdle first.

All the best.

I'm a business owner and am dealing with a lot. I won't go into detail but I'm fighting like 20 high stakes different battles at once.

The physical symptoms are pretty clear:

- sleeping a lot

- brain fog

- dehydrated

- tension in the chest

- other minor symptoms

The only thing that seems to make it go away a bit is coffee.

I do:

- eat well

- sleep well

- excercise (gym and treadmill)

- I probably don't get enough sun

- meditate

- read stoicism to help mentally deal with it

How do I squash it? These feelings are persistent despite all efforts to curb them.