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u/Koberty_Auditore

r/GoodSmileCompany r/BlueArchiveMemers r/NieRAutomataGame r/nier r/fatestaynight r/houkai3rd r/SpiceandWolf r/minecraftskins r/Nendoroid r/GenshinImpact r/honkaiimpact3 r/figma r/VintedItalia
She is really too cute.
▲ 296 r/SpiceandWolf

She is really too cute.

It took me almost four months to manage to find one at a decent price, and I found it a week ago.

u/Koberty_Auditore — 10 days ago
▲ 36 r/GoodSmileCompany

I’m honestly done with Good Smile Europe.

have 5 pre-orders with them:

I spent around €300 on these Nendoroids, and I have been waiting for months.

I contacted Good Smile Europe multiple times. At first, I was told that the delayed pre-orders would start shipping in mid-July. That didn’t happen.

Then I was given more estimates: the end of July, the beginning of August, mid-August, and finally the end of August / within the following two weeks.

None of these estimates were met.

I also contacted Good Smile Company’s Japanese office and sent them screenshots of my orders and the emails from the European office. The Japanese office told me they would contact the European office directly.

Despite this, I kept receiving the same generic/preset responses, or no useful response at all.

Now, in September, I was told that the delay depends on the shipping company. At this point I have had enough.

I have just emailed them asking to cancel ALL five orders and refund me.

I’m extremely disappointed with their customer service. I understand that international logistics can cause delays, but repeatedly giving customers shipping estimates that are not met and then responding with generic messages for months is not acceptable.

This will most likely be my last purchase from Good Smile Europe.

Has anyone else experienced something similar with them? And if they refuse to cancel/refund the orders, what would you recommend doing?

reddit.com
u/Koberty_Auditore — 1 month ago
▲ 39 r/Nendoroid+1 crossposts

Good Smile charged me €7.90 for a replacement part that was missing from my Nendoroid

I recently received a Nendoroid from Good Smile and noticed that one of Kanna's face plates was missing from the box.

I contacted Good Smile customer support and they told me they would send me the missing face plate. I was happy with that solution because the part was missing from the product when I received it.

However, today the replacement arrived with €7.90 cash on delivery.

I had no idea that I would have to pay anything to receive the replacement. My grandparents accepted and paid for the package because I wasn't aware there was a COD charge.

I have already contacted Good Smile about this because honestly, I don't think it's fair to pay an additional €7.90 for a part that was missing from the Nendoroid in the first place. I had already paid around €70 for the Nendoroid itself.

Good Smile's email did mention that costs may sometimes be charged to the recipient, but I was never told beforehand that this specific replacement would cost me €7.90.

Has anyone else had this happen with Good Smile replacement parts?

Is it normal for them to charge the customer for shipping/replacement parts when something was missing from the original product?

reddit.com
u/Koberty_Auditore — 1 month ago
▲ 18 r/VintedItalia

Non so come comportarmi

​

Ciao a tutti, vi racconto cosa mi è successo perché vorrei capire come potrebbe gestire la situazione Vinted.

Ho acquistato un Nendoroid e, quando sono andato a ritirare il pacco al punto di ritiro, mi è stato consegnato già aperto e molto danneggiato. All’interno c’erano solamente le bolle di plastica piene d’aria usate come imballaggio, mentre il Nendoroid non c’era proprio.

La cosa importante è che la commessa mi ha detto che il pacco era arrivato al tabacchino già in quelle condizioni sabato e che stavano aspettando che andassi a ritirarlo per potermelo dire, perché loro non possono contattare direttamente Vinted per queste situazioni.

Inoltre, nello stesso momento ho ritirato un altro pacco dallo stesso punto di ritiro ed era perfettamente chiuso e integro. Per questo mi sembra abbastanza chiaro che il problema riguardi questo specifico pacco e che sia successo durante il trasporto.

La commessa non ha nemmeno scansionato l'etichetta: ha inserito manualmente il codice per consegnarmi il pacco.

Ho fatto subito le foto del pacco, dell'etichetta e dell'interno e ho aperto una segnalazione con Vinted. Il problema è che, per poter fare la segnalazione, ho dovuto prima premere nella chat “Ho ricevuto l'ordine”, anche se ovviamente ho ricevuto solo il pacco e non l'articolo.

Vinted mi ha chiesto le foto e gliele ho mandate. Mi hanno detto che mi avrebbero ricontattato entro 24 ore, ma sono passati ormai due giorni. Ieri ho anche scritto nuovamente e non ho ancora ricevuto risposta.

La cosa che mi preoccupa è che in circa due anni ho avuto 4 pacchi vuoti su 22 ordini. So che può sembrare una percentuale alta, anche se sono sempre stati episodi separati e in punti di ritiro diversi. Ho 15 recensioni, tutte da 5 stelle. Inoltre ho venduto un gioco pochi giorni fa (è ancora in consegna) e ho fatto un altro acquisto proprio ieri.

Secondo voi Vinted come potrebbe valutare una situazione del genere? Avete mai avuto un pacco arrivato già aperto/vuoto e Vinted vi ha rimborsato? Pensate che possano contattare il punto di ritiro o il corriere per verificare?

Credo di aver sbagliato a fare foto fuori dal tabaccaio, le ho fatte sulla panchina davanti al tabacchino

u/Koberty_Auditore — 1 month ago
▲ 21 r/Nendoroid

I received two identical faces

I pre-ordered Kanna from an Italian comic book store and it arrived today. I opened it and found myself with two identical faces. I wrote an email to Goodsmilecompany customer service. Will they send me another one? Is this the first time this has happened to me?

u/Koberty_Auditore — 2 months ago
▲ 105 r/figma

I'm undecided between the two

The figma costs me 107 euros including shipping while the nendoroid costs 81. I'm very undecided also because I have several nendoroids and only one action figure, I'm very undecided

u/Koberty_Auditore — 2 months ago
▲ 27 r/figma

where can I find these Lycoris recoil figures?

I've been looking for them for a while now, but I'm only finding them at very high prices and outside of Europe, and between shipping and taxes, one of them alone would cost more than 200 euros.

u/Koberty_Auditore — 2 months ago
▲ 18 r/figma

she is my very first action figure besides nendoroids any advice on what to do?

I just bought it, and while I was posing it I was terrified of breaking it with every movement

u/Koberty_Auditore — 2 months ago
▲ 7 r/Nendoroid

Saori finally has a home

It's one of my favorite characters and the Nendoroid is wonderful, for anyone who wants to buy it I recommend paying attention to the mask which is too thin to attach to the neck and can easily break

u/Koberty_Auditore — 2 months ago
▲ 37 r/figma

I unexpectedly found it for sale after 14 years

I found this old Airisviel figure for sale, but I've never bought an action figure. The seller says he just displayed it on his shelf and that it's practically new. Shipping costs 56 euros, is it worth it?

u/Koberty_Auditore — 2 months ago
▲ 66 r/Nendoroid

Finally I found kiana

Finally after years of searching I found Kiana, I found it on AliExpress for 35 euros and honestly I didn't trust it much but in the end I was surprised, only I don't understand if it's a well made botleg or not, the instructions are only in Chinese and it doesn't say Goodsmilecompany anywhere and the logo on the neck PIN is different from the normal Goodsmilecompany one

u/Koberty_Auditore — 2 months ago
▲ 46 r/Nendoroid

I buy this old Jeanne D'Arc on Vinted without the box. I found little on the internet. Is it a special model?

It's really nice, I've been looking for a low price for a while and I paid 25 euros with shipping but I don't know anything about this version

u/Koberty_Auditore — 4 months ago