Brand new Carrier sales rep here. Might be in my head...?
Got a really good opportunity to work at a logistics company and I really like the atmosphere so far. When I first started I booked a pretty decent load and was definitely proud of myself.
The department I’m in though has some pretty tough loads to move. A lot of carriers don’t seem to want them because of the distance, location and/or price. And if they do want one, sometimes it’s already booked by someone else on my team.
We have around 15–30 loads between 5–7 people in my department, and the rest of the company nationwide can book them too if they want.
I’m calling internally, posting on DAT and trying to find carriers, but it seems like a lot of them either just don’t want to run the load or they’re asking for $1k–$2k more than what we’re willing to pay.
What I’ve been doing when I get told no is pivoting and asking what they’re looking for and seeing if there’s anything else I can help them with. I’m trying to build relationships with carriers instead of just hanging up after they tell me no.
But at the same time I still want to help my team and contribute by actually getting these loads off the board.
So as a beginner, what should I be doing? I’m trying to absorb as much information as I can and just find a good strategy instead of calling carriers all day with no real direction.