u/Leather_Village_98

First up - i'm prepared for the answer to be depressing.

We produce a leave-behind for every deal. sales ask for it, takes us half a day each. I have never once had evidence that a buyer opened one, no tracking activity that isn't the champion clicking it twice, no reference to it on any call, nothing quoted back at us.

We did try fixing it. moved them into gamma links for a generally better experience and opens tracking. Which has led me to the uncomfortable conclusion that the problem was never the format, and possibly never the document.

My suspicion now is that the one-pager exists so sales feel equipped and marketing can show output, and the buyer isn't part of the transaction at all.

has anyone actually measured this properly? and if you have - did it change what you make?

We've gone from 12 to 30 in fourteen months and onboarding is currently whoever hired you shows you things. The leadership has now asked me to fix it. i'm in ops, this isn't my background, and the brief was one sentence long. where i've got to alone:

there's company-wide stuff (tools, policies, who's who) and role-specific stuff, and those are different problems. the role-specific part can't be written centrally, the manager has to own it. and if the answer is a 10 page google doc, nobody will read it.

What i can't work out is the format. one long doc? a checklist? a folder per role? something a human walks you through? A recorded guide! I have no idea

TLDR - How would you, an experienced HR person, fix the onboarding flow of a rapidly growing company?

PS - Tell your cheapskate founders to hire an HR advice is not gonna help here.

I was clearing an old drive and found a prezi from 2017 i apparently made for a client. Remember it being everywhere for about three years. Every conference had one and then i think everyone got motion sickness lol. is it still going? do people still use it?

I'm asking half out of curiosity and half because whatever replaced it in everyone's head, i missed it entirely. I've been in powerpoint this whole time like nothing happened.

What does the landscape actually look like now?