Help - Fake delivery to my Parent's place
Hi all,
This is the usual scam by Amazon where they mark an item as delivered but we never got the item. This happened to my parents in Chennai and they both are senior citizens.
As usual Amazon customer care doesn't own up and blutter the usual BS. Posting on X/twitter yielded only a template response.
Can someone please help with any escalation matrix, I wanted to write a strong email to them.
Also, I have asked my dad and mom to use only cash on delivery going forward.
Thanks 🙏