
Is this still safe to use?
I had gotten a gemcupglass nunchuck and within a couple weeks of having it i noticed a thin line on the stem and i thought it was a thin piece of hair but was not, i had hit up gemcup let him know what happened and he said he’d fix it for me. I sent it out same day and when i got it back i only used it 3 times, it didn’t even see a table went from packaging to hand to magnet. I didn’t hear any tapping on the side walls of the insert like i know the 2.5 version does, this new one after the first break is the 3.5 which he said had a limiting point to not hit the side walls and i’ve definitely experienced that so its honestly baffling that it’s broken, ontop of that never seeing anyone complain about theirs breaking. But all is good, he’s sending me a new one without having me send this one back. (i feel so bad 😭) He had also mentioned it could be due to him rushing and not letting the glass anneal all the way. This customer service never fails to impress me🙏