u/Livid_Lobster_567

Help! I’m brand new to e-scooters. Got an Evee’s Metro as a gift about 6 months ago. Never opened the box until now. Did as per the video for newly opened package, assembled, charged to wall socket, etc… it won’t start at all. When the wire is plugged in to the scooter, the green light is on the charger. Pressed the ON button and there was just 1 beep with a straight green light showing on the scooter control, then gone and went blank. When charger is not plugged in to the scooter, it doesn’t respond to any touch at all - tried single, 3 touches, 10 secs, 30 secs, etc. I checked all connections are good and no kinks on wires. What else can I try???
All suggestions are welcome!