Rockauto refuses to refund expidited shipping
Ive been buying parts off RA for over 10 years now. Its been mostly a good experience. Ive had problems before with defective parts, wrong boxed parts, warranty. That stuff has always been handled great tbh. We all know how we feel about shipping. Ive recently bought a part and paid over double for expedited shipping and it was late by 3 days. That is unacceptable. I would've gotten standard because it wouldve gotten here faster than when it actually did. Naturally, they said not our problem, I emailed them and they still told me to pound sand. Thats a great way to treat a customer who spends a lot of money. Really leaves a sour taste in my mouth.