u/Loose_Conference5744

Does anybody booked their hotel room thru Trivago site before ?
I did a reservation on their on-line site cuz the price for the room was reasonable. After finishing off I realized that it was booked with Algotels (a third party) site and not with Trivago directly.
I check the review on both parties and was horrible.
I called the hotel to confirm my reservation and was told that they do not have my booking.
I thought I trusted Trivago but not !
My payment was thru my credit card and wonder whether it can be reversed.
Does anybody have any suggestions of what I should do as payment is non- refundable!