Clear coat missing on 2027 Pacifica
Good morning
I work at a Chrysler dealership with a bodyshop attached. I got a call that someone bought a 2027 Pacifica from a different dealership without a bodyshop
They said that they have a couple flat spot on the hood that don’t have any clear coat and when speaking to the place they bought it from they told them it was a known issue with the 27s. I was wanting to know if anyone else has seen this on their 2027 Pacificas or if the dealership was lying to try and get this customer off their back.
I do not have any photos of the damage as the dealership told this customer they would send them over to us and we have never reserved any kind of information from them regarding this issue. And the customer lives about an hour away from our bodyshop.