Digital sales rooms
Have you actually used a digital sales/deal room with a customer? Did it work?
For anyone in B2B sales who has used tools like digital sales rooms, shared buyer spaces, mutual action plan platforms, etc.
Did your buyers actually use them after the initial visit?
I’m especially curious about cases where they didn’t work.
What happened? Did buyers just go back to email? Was it another tool/login to deal with? Was there not enough reason to come back?
Would love to hear actual experiences rather than what the tools promise.