u/Low_Term4719

My friend told me that she has a tortoise and i got curious and asked her about the enclosure. Turns out she put her 9 year old tortoise in a small box with newspaper. No place to hide and no access to WATER. She only feeds it green lettuce and nothing else. Poor guy doesnt drink water and doesnt have a place to hide... when its winter the temperatures drop alot and the tortoise is outside in her balcony freezing (i dont know if its bad for him). I asked her why doesnt she care about her tortoise like giving him water, different food, good enclosure etc and she said "my mom doesnt let me".. seriously? THIS IS ABUSE.. she took this poor guy from its home, not even rescued and she kept him for 9 years in a small box with newspaper.. his shell has pyramided and his nails are overgrown... my friend says he is used to it but i really want the tortoise to have a good life and i feel helpless i dont know what to do.

English isnt my first language im sorry for any mistakes and any advice is appreciated.

I have an eastern hermanns tortoise, its 8 months old and 38 grams. Today i gave him an apple as a snack and he suddenly started doing some noises amd bubbles come out of its nose. I got super worried but a few hours later he is not doing it anymore and everythings fine, but one eye is slightly swollen. Is it a respiratory infection? Or was it the apple? I cant access any kind of vet, what can i do at home?