HDFC Bank lost my ₹9 lakh. Need legal advice
Hello everyone,
I really need some legal advice.
I have been struggling with HDFC Bank for almost 6 months.
First, they delayed my ₹9 lakh credit. They kept saying (in written )it was with Compliance, then Forex, and that it would be credited in a few hours. It never came. Only after I filed an RBI complaint was the ₹9 lakh finally credited.
The next day, I made one transaction of ₹20,000. After that, from the very next day, I could not do any transaction at all.
My Internet Banking still shows the ₹9 lakh balance, but it is just a number on the screen. I cannot transfer it, withdraw it, or use it in any way.
When I visited the branch, the bank told me that there were no transactions in my account for the entire year. They even denied my ₹20,000 transaction, even though I have the Transaction ID as proof.
My RBI complaint is still ongoing, and I have already sent a legal notice. Still, HDFC Bank is not giving any proper explanation or solution.
Has anyone faced something like this? What should I do to recover my ₹9 lakh? Any genuine advice would really help.
Thank you.