u/MachineSubstantial63

I'm deeply disappointed by Google's response to the Wi-Fi/Bluetooth failure on my device. Despite multiple contacts, support refuses to help because it’s past the warranty period, offering nothing but a referral to a third-party repair shop. Google is well aware of this hardware defect but is dodging responsibility. Has anyone found a way past the standard customer service wall?

Has anyone successfully managed to get their case escalated or received a replacement?

Let's discuss

I'm deeply disappointed by Google's response to the Wi-Fi/Bluetooth failure on my device. Despite multiple contacts, support refuses to help because it’s past the warranty period, offering nothing but a referral to a third-party repair shop. Google is well aware of this hardware defect but is dodging responsibility. Has anyone found a way past the standard customer service wall?

Has anyone successfully managed to get their case escalated or received a replacement?

Let's discuss

I'm curious as to why I haven't recieved the May Security update here in Canada. I didn't really give it much thought as the 8.5 official update came in late April but I'm noticing that others have received it.

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Can anyone chime in if they recieved it in Canada....thanks.