I am not talking about pre order (double storage deal). But I was wondering Google Fi still offers $650 for 256GB S26 Ultra for existing customers. Is it supposed YMMV?
I'm wondering if it's me and my older phone (Pixel 7 pro) or if it's T-Mobile coverage, or if there's something else going on I should look at? More or less, I'm trying to figure out if I need to buy a new phone yet or not. Other than my cracked screen it's been perfectly fine.
First, I am in Metro Milwaukee. Typically driving around in the suburbs. It's a major population area, so coverage dead spots should not really be an issue.
Wi-Fi calling works perfectly fine. I'm sitting at home, at work, out and about anywhere I am on Wi-Fi... Zero issues.
Driving around, I lose internet and 5G. No bars. It drops, and then will cycle back on after a bit. LTE first, then 5G shows up eventually. Sometimes it's just seconds for it to return, sometimes it's minutes.
Or do I need to wait the 50 days? It reads like I just need to stay on Fi for the 50 days which isn't a problem as I have no plans to leave Fi anytime soon. But does the phone need to stay on Fi? My wife is on Verizon.
Thanks for any info!
So here's the deal. I am a frequent international traveler. I work in secured locations that don't allow me to carry cellphones into my workplace. As such, I use Fi instead of other carriers that offer international coverage mainly because I need to be able to recieve 2FA texts on the webbrowser while I am inside secured facilities. I used to easily be able to login to message.web and do this.
So I login today to find out it doesn't work anymore unless I use some stupid phone sync and my phone has to be on getting data. Well I am often in countries that have coverage holes or arent even supported by Fi. Okay whatever maybe I can use the website to receve 2FA CALLS instead of texts. Okay fine, I can get a local sim for data but then I see this stupid message ...
This is so lame. I don't even know why I use Fi now.
I've been thinking about just switching to Tmobile when I get back stateside, this might just do it. But I'm seeing mixed reports about 2FA texts not being supported by T-mobiles DIGITS website/app also. So google just says F everyone who is not full google?
To think I am still in GooglePixelFan (because I used to be a hardcore Pixel user) but I stopped using them after twice getting black screen of death while overseas and not being able to get the phones fixed overseas.
What to do now?
Google says that its rebate conditions stipulated that the purchase account matches the activation account. That may true for some devices yet for the 2025 Moto G it's definitely not the case. I've uploaded two terms and conditions for two different devices.
Anyone else's Messages for Web absolutely fucked right now?
Edit: Back in business after uninstalling and reinstalling Messages updates, and then unpairing and repairing THREE TIMES.
My cycle just ended, and I was billed the $60 maximum for using 18.16 GB of data. The problem? I didn't use it, and I have the screenshots to prove it.
My Phone's OS Data and App Tracker: Shows exactly 1.31 GB used for the cycle.
Tethering / Data-only SIM: Both show 0 GB.
Never used VPN, factory reset or any out of character usage. Customer since 2016.
Has anyone successfully escalated a massive phantom data discrepancy like this? I am preparing an FCC complaint but wanted to try to check with the community first.
Support did nothing.
I haven't paid my bill in 2 days since I had a huge doctor bill clean out my bank account. I plan on paying it tomorrow which is before the deadline. They have been attempting to charge my card every 60 minutes for the past two days! They are like the Mafia and they want their money now!
Google has been on this downward slope in my opinion and they aren't trying to make it any better. I used to get free stuff from Google which made me feel good about being a "fanboy" but nowadays they just piss me off.
If they would just allow me to change my payment date they would see that I'm not trying to avoid paying my bill. Usually when I'm going to be late on a bill I just change the autopay date and both parties are happy. Once I'm caught up on my bills again I'm done with Google Fi. They treat us customers like we are peasants and I'm fed up.
So I’m looking into getting the pixel 10 pro fold but I’m skeptical about who I should go through because of the whole device protection issue from post that I’ve seen. I currently have the pixel 9 pro on AT&T with my family but with the job I have service is garbage with them so I’ve decided to move my P9P to another service by itself but I definitely want to upgrade even it’s not needed seeing that all of our devices are paid. I’m going to buy the device right out so I don’t have to deal with the payment plan stuff. I understand that google fi piggybacks off T-Mobile but still should I go directly to the source or through T-Mobile? What is everyone else opinion on it?
Edit: Solved - Thanks
Does anyone know a way to access a non-working phone to reset it or at least wipe my data off? My phone died this morning and for the claim I have to send it back. I'm uncomfortable sending a phone back with my data on it, even though it's not working. I didn't even have a lock screen pin set up, which was dumb of me. lol
I called Fi and they can't give an exception since they now use a 3rd party for claims. We have been with them 10 years, and this might be the reason we leave. 1st claim in the 10 years we have been with them too. Just sucks.
Anyone uses date only SIM card on a pocket wifi when travel internationally? If yes, any recommendations on the pocket wifi ? Or any issues with the data speed ? Many thanks
Fi case 0-5746000041361
I am a Samsung s24 user using the official Phone by Google and Google Messages apps on Google Fi. My voicemail-to-text transcriptions completely stopped working -- I think a few weeks ago, causing me to miss a backlog of voicemails.
What I have already verified:
Google Fi Tier 1 phone support tried to tell me I have to turn on "Visual Voicemail" in the Google Phone app, which is a grayed-out option restricted on non-Pixel devices and completely incorrect for this feature.
I asked for a case number twice from Google Fi Tier 1 support, but they wouldn't give me one....just said to call back. So it seems these unsuccessful techs aren't even logging my problem.
@u/googlefisupport — Can someone please escalate my case to a Tier 2 network engineer? Gemini AI says my cellular provisioning profile clearly needs a manual refresh/rebuild on the network towers to kickstart the voicemail-by-SMS system for my line.
Of course Gemini AI may not be any better than Tier 1 phone support. Certainly they both go around in circles and rely on standard scripts that don't apply.
Hi everyone,
I’m planning to order a Pixel 10 from the Google Store and choose Google Fi as the network which gives the following deal.
$300 off instantly + $499 back over 24 monthly bill credits
I want to choose the Flexible plan with a new Fi number. The terms say the $300 discount requires activation on a new full service plan within 30 days and keeping the device active for 120 consecutive days. The $499 credits require keeping the Fi account active for 24 months.
My questions:
Just trying to confirm before ordering. Thanks!
Link for promo - https://fi.google.com/about/promo-terms/?id=CSGaV8WxTQYAEhAhmlfFsU0GACKaV8WxTQYA
I’m looking to switch to Google Fi pretty soon, but I noticed on the compatibility website. It was showing that iPhones aren’t compatible with international network switching. What does that mean? Should I be concerned if traveling internationally?
I had done a promo and met the conditions (though not how they have it coded, evidently). Spoke to csr on phone call on May 15th and they told me that it was fixed and I would not be charged back the 300$ rebate. Now received an email saying I will be on the 18th. I have recording and transcript of with the csr saying I met the terms and would not be charged. I have opened a complaint with the BBB. u/googlefisupport
There's been enough posts about roaming and the 90 day limit stuff... but my question is specific; how do Google tote up the 90 days (if we know this)?
This is my example scenario:
Leave the USA
Roam (including data) using Fi in country A for a week
Roam (including data) using Fi in country B for two weeks
*remove the Fi SIM entirely*, keep it safe, keep paying Fi
Spend 4 months in country C, using a local SIM
Leave country C, *re-insert SIM*
Roam (including data) using Fi in country D for two weeks
Return to the USA
Would this work?
Do Google mean that data roaming will be turned off:
After '90 total days of data roaming outside the USA'?
Or '90 days of phone use (even with data roaming turned off) outside the USA'?
Or '90 days since you last connected to a US cell tower' even if your phone was turned off/SIM removed for most of that time?
Just signed with their new phone promotion. Not seeing any option for selecting wifi calling. Is this because I have the essentials plan? Would a bring you're own phone have the option ?
So I applied for the Googlefi MotoG 2025 stylus rebate. It states about 5 conditions in order to get a $200 rebate
Must be a new customer
Must purchase the device
Must activate it within 30 days
Must port number within 30 days
Must remain in good standing for 120 days.
Not familiar with Google Fi or how it works I ordered the device using one email. And upon receipt of the device I activated using my other email.
All looked fine and dandy until today: I just happened to check my "other" google email account and saw that they sent messages warning me about violating the conditions!! to my great surprise and awe I immediately called customer service. After nearly an hour of back and forth they tell me that there's nothing they can do because I somehow violated the terms of the rebate. And now I must be slapped with a $200 additional cost when I've been in good standing for 30 days on the highest plan they offer... Explain this bs to me!!! How can Google use these traps and not care to do the right thing to keep their customer
I'm considering adding my partners iPhone to my existing Fi plan to take advantage of multiple phones on a plan. I currently have two and would be adding a third. How compatible is the iPhone with Google fi and how easy is the transition? Will I be able to add her apple watch? Will this switch include all the calling, texting, email-basically all the current functions she has available. (Her current provider is Xfinity)
