Next Day Air Shipment Not Moving?
Hello everyone, I hope you’re doing well.
About once a month for the last year or so, I send a next day air shipment from San Diego to Louisville. Usually there have been absolutely no issues: I drop the package off, and wake up the next morning with confirmation that the recipient got the package.
Yesterday, I went to my local UPS store (as usual) to get my package shipped and sent. I dropped it off at around 2:30pm, well before the 5pm cutoff. However, at around 6pm I noticed my package still only had “label printed” as a tracking update, so I called the UPS store to ask about that and they said the driver hadn’t arrived yet / was late.
eventually at 6:30pm, i got the update that the package was picked up. great! but that’s the only update that has happened since and i am very nervous and concerned.
i called both the ups store and ups themselves and pretty much everyone is telling me to just wait. i do not understand what is going on, how could the most recent scan be that it was picked up? im sure the UPS truck had to go somewhere eventually, shouldn’t it have an arrival scan at least?
my only theory is that, because the driver was late, the package missed the window to be processed for shipment that same night so maybe the package has been set aside for tonight’s cycle? but i genuinely dont know. i am getting very anxious because this is a really important package sentimental wise and im hoping it’s not lost and is just waiting to be processed today. but what time would that even happen?
thank you so much