
Beyond frustrated: IELTS rejected my exam complaint AND sent me the wrong score breakdown! 🤡
Hey guys, I wanted to share my recent experience and see if anyone else has dealt with this level of incompetence from the test board.
A while ago, I filed a formal complaint about my recent paper-based exam due to terrible venue conditions and environmental interference. Two days ago, I received their official response straight-up rejecting my complaint. To make matters worse, yesterday they sent me a "score breakdown" that wasn't even mine—the scores and details belonged to a completely different candidate! This is a massive privacy breach.
How can a high-stakes, expensive exam like IELTS be managed so carelessly?
Has anyone successfully appealed a rejected complaint before, or should I just accept that I got robbed of my money and time?