2019 Chevy trax was diagnosed… what can I do?
I know I’m going to get shit for going to a dealership, but I really don’t have safety net for rides and cannot afford to leave my car for multiple days.
I brought my car to chevy in MI, due to pulsating and poor acceleration.
The techs said it was my spark plugs and recommended some fuel additive cleaning.
Ending up being $800- pricey as hell, I know.
I was just happy to fix my car.
On my 14 minute drive home, the CEL came on and the engine was stuttering like crazy in park, with the RPMs jumping.
I brought it back and was told that it was my clogged cat converter. I do believe this is my problem, however it’s a $2200 fix. I authorized the fix as I NEED my car.
I brought up the issue about the sparks plug and fuel additive not needed, but was blown off as he said “ the plugs were bad”
Dealership has had the car since Thursday and I need it for work today.
My friend can help me get to work, but I have a feeling that they are gonna have my vehicle all week.
Do I have any rights? Should I request to speak with the manager and state that not only was I charged for unneeded repairs, but it also made my car worse?