u/Master_Town9665

Image 1 — [India] Instagram disabled after human authentication
Image 2 — [India] Instagram disabled after human authentication
▲ 6 r/InstagramSupport+1 crossposts

[India] Instagram disabled after human authentication

MY ACCOUNT IS BASED IN INDIA.

My Instagram last night randomly got disabled. I came home opened the app and it asked for a "are you human" verification and I did some face scan and 30 mints later it's been disabled with no request for review available.

They aren't even clarifying what clause was violated except some arbitrary community standards violation. I haven't even received an email or a message about this. People are explicitly getting a which community guidelines have been violated note, eg impersonation, child pornography, account integrity issues. And I've gotten NOTHING ALSO,

According to their own records there has been no activity, no post, no interaction in the last 6 months that has been flagged or reported or even shadow banned in my account.

Their face ID/bot check algorithm being faulty cannot just arbitrarily close a regular account?

I've sent emails to meta grievance officer how to make sure something works for me? I didn't even recieve an email or a text regarding this disabling and I still don't have it. Please please please help.

How to even get an agent online?

Download my information also is a broken link and isn't working for me. I've gotten meta one and for hours and hours chatted with the AI bot and they aren't bringing in a human moderator. I've send an email to meta grievance cell INDIA last night.

Please someone help.

u/Master_Town9665 — 10 days ago