r/InstagramSupport

Instagram Username
▲ 5 r/InstagramSupport+3 crossposts

Instagram Username

Hello Reddit, a account was just banned with a username I wanted, I have tried for about 3 days straight to change my username to the account that was banned. But it says it is unavailable. Does anyone know how long it takes for the username to become available? It is a 5 letter username.

u/Soft_Glass_9825 — 2 hours ago
▲ 7 r/InstagramSupport+2 crossposts

Instagram took down all four of my accounts without reason? Involve lawyers?

Sounds like this is becoming a more and more common problem for people. But my business instagram account, personal intagram account, business Facebook, and personal Facebook account have all been disabled, and no reason has been given other than "account integrity". I have reached out and made contact (via a meta verified account) with tech support. They not only told me that nothing could be done, but that they couldn't tell me what the violation was because it was locked to them and they could not see what it was. They have also informed me that any account I create on any of my devices, with my phone number or any of my emails, will be flagged immediately. I tested, not using any of those, and still go shut down on a new account for using a slightly similar name. I still have an additional ongoing "hacking" case, which they have not resolved yet. I have also reached out to the district attorney and a legal team (specialized in social media). Do you think it would be helpful or hurtful for me to mention this in my chat? Is it possible they would expedite my case?

u/Guitar_Same — 11 hours ago
▲ 3 r/InstagramSupport+1 crossposts

Someone simultaneously resetting the password of IG.

https://preview.redd.it/9s3a7k242gbh1.jpg?width=720&format=pjpg&auto=webp&s=31ecb1b9311ac67084600a61a35185e77d5e643f

Same as the title. Change the password for Instagram many times, but it didn't stop. Is my Insta hacked? I have tried everything, but it didn't help me. Can someone tell me what the reason behind this is and how to solve this issue? Any help would be deeply appreciated. Thanks for reading!

reddit.com
u/Strict-Assistant-178 — 8 hours ago
▲ 4 r/InstagramSupport+3 crossposts

incorrect password

the app has started refusing to let me log into my primary account. Every single time I type my exact, 100% correct password, it just shows Incorrect Password
web browsers work perfectly fine with the same password
When I create a new account it logs in but the issue comes back when I logout of that account and try to login the same account again so far I’ve tried
Resetting the phone reinstalling the app using a vpn trying to login in through a link resetting the password network swapping the video selfie thing it works perfectly fine on my mums iPhone what should I do?

reddit.com
u/Horror-Stomach-9130 — 11 hours ago

My Instagram (265K followers, Meta Verified since 2024) was hacked, recovered, then permanently disabled — need advice/visibility

Hi everyone,

I'm hoping someone here has been through something similar or knows how to escalate this further.

On June 15th, between 8–10 PM, my Instagram account was hacked. When I got home and checked my phone, everything had been changed — my email, phone number, and profile photo were no longer mine.

I've been a Meta Verified (blue tick) subscriber since June 2024, so I contacted Meta support multiple times and opened several cases. After a lot of back and forth, they did manage to recover my login and give me access back.

But shortly after, Instagram disabled my account — and from what I understand, it's because of the unusual activity the hacker caused while they had control. Meta has now told me this is a "final decision", even though:

  • I did nothing wrong
  • They already helped me recover the account, which shows they know it was a hack
  • The suspicious activity was 100% caused by the hacker, not me

This account isn't just numbers to me. I built it from 0 to 265K followers over years of real work, and it holds highlights of family members who have passed away — memories I can't get back if this account is gone for good.

I'm ready to verify my identity, share screenshots of my growth journey, or provide anything else that proves this is genuinely my account and that I've done nothing to violate their policies.

If anyone knows:

  • A way to escalate past the "final decision" appeal
  • A Meta contact who handles Meta Verified subscriber cases specifically
  • Any other channel that's actually worked for someone in a similar situation

I'd really appreciate it. Tagging in case anyone from Meta sees this: u/Instagram

My account: u/Mehrookhalil
Contact email: Mehrookhalil@gmail.com

Thank you for reading — any help or shared experience means a lot right now.

reddit.com
u/FaithlessnessKey3720 — 11 hours ago
▲ 3 r/InstagramSupport+1 crossposts

My Instagram (265K followers, Meta Verified since 2024) was hacked, recovered, then permanently disabled — need advice/visibility

Hi everyone,

I'm hoping someone here has been through something similar or knows how to escalate this further.

On June 15th, between 8–10 PM, my Instagram account was hacked. When I got home and checked my phone, everything had been changed — my email, phone number, and profile photo were no longer mine.

I've been a Meta Verified (blue tick) subscriber since June 2024, so I contacted Meta support multiple times and opened several cases. After a lot of back and forth, they did manage to recover my login and give me access back.

But shortly after, Instagram disabled my account — and from what I understand, it's because of the unusual activity the hacker caused while they had control. Meta has now told me this is a "final decision", even though:

  • I did nothing wrong
  • They already helped me recover the account, which shows they know it was a hack
  • The suspicious activity was 100% caused by the hacker, not me

This account isn't just numbers to me. I built it from 0 to 265K followers over years of real work, and it holds highlights of family members who have passed away — memories I can't get back if this account is gone for good.

I'm ready to verify my identity, share screenshots of my growth journey, or provide anything else that proves this is genuinely my account and that I've done nothing to violate their policies.

If anyone knows:

  • A way to escalate past the "final decision" appeal
  • A Meta contact who handles Meta Verified subscriber cases specifically
  • Any other channel that's actually worked for someone in a similar situation

I'd really appreciate it. Tagging in case anyone from Meta sees this:

My account: instagram**/Mehrookhalil**
Contact email: Mehrookhalil@gmail.com

Thank you for reading — any help or shared experience means a lot right now.

reddit.com
u/FaithlessnessKey3720 — 11 hours ago
▲ 18 r/InstagramSupport+2 crossposts

Instagram promotes Russian animal abusers merch

r/Instagram took this down immediately and banned me for posting this verbatim:

i have reported these Russians 5 times over the past 2 years and they still appear in my fyp, not to mention they are allowed to exploit this wild cat who is obese, overfed on camera instead of diet correction, is not allowed outside, and has been for years.

in the ice cream video, the captor (a wild caracal can have a caretaker at best, not an owner) is FORCE FEEDING him ice cream. watch the video, he is not interested at all, and she is smudging it on his face to trigger cleaning instinct so he's forced to lick it to clean his nostrils. disgusting and awful. these people are making millions selling merch, check the public traffic stats on their websites.

in other videos they feed him human dessert, cakes, fruit. i suppose if a carnivore is starved off meat it will eat anything eventually.

i have no idea how this is legal, even a rescue needs minimal living conditions, proper outdoor enclosure and diet.

even if legal in Russia with no animal cruelty laws (they have entertainment media channels on Telegram with uncensored animal torture videos that govt is allowing) - why are we allowing Russians to use the biggest Western media outlet to promote and monetize this treatment of protected species?

does it not undermine Western laws the same platform claims to abide?

i feel helpless and angry and i don't know what action i can take. we cannot get them jailed in Russia but surely giving them a platform to monetize abuse is fucking insane? it's like allowing chjld pvrn sales on Insta "because it's legal in Russia" like ???

u/AugustusHarper — 11 hours ago

Me and my friend can’t follow each other

When I try to follow my friend it would instantly unfollow and their follower count would decrease by one each time. Same thing is happening to them. We already checked and we did not restrict/block/etc each other.
We also have to search up our exact username in order to even our profiles.
Any help?

reddit.com
u/AdhaXy — 13 hours ago
▲ 3 r/InstagramSupport+1 crossposts

Instagram locked

So I just been locked out my account for idk what reason now it says instagram user someone please tell me I can recover it

u/cvmper1 — 16 hours ago
▲ 7 r/InstagramSupport+2 crossposts

Instagram just suspended my private account

I have multiple accounts, one is my main public account and second a private account and one account for my brand's page. I was switching to my other accounts and found this strange message that my account has been suspended!!????? For what reason?? I had separate email id for each of my accounts does it now require separate phone number for each account?? And how will i recover my accounts now??

reddit.com
u/oppenhymen69 — 1 day ago
▲ 1 r/InstagramSupport+1 crossposts

Instagram private profile

So this is my last post and try and I am sure that this time I will make it. So the context is I want to see a private instagram account without following it so I asked a few people to follow for me but it didn't worked so now I am with a plan. On insta there are many post on which there is her comment so if someone can reply on her comment that you know something crazy about her and you will tell that it im her dm or anything other you want to say but just make her curious in a single message and make her accept the request. So, I know that's a wierd and a pretty long task but if someone can do this for me plz dm me for the account profile and the post where her comment is there. If someone helps me regards this I can also help them for following someone or anything else

reddit.com
u/Visual_Ability_6187 — 1 day ago
▲ 2 r/InstagramSupport+2 crossposts

Meta deleted my wife's FB and insta accounts

https://preview.redd.it/w6pdi26y59bh1.png?width=720&format=png&auto=webp&s=38e5c084cfd556518e03086e0d75b45f01bb2aee

https://preview.redd.it/wtqgwqo369bh1.png?width=766&format=png&auto=webp&s=c486fa2da1bfb8d038d070215399ba4ce82b1484

Hi guys. My wife received this message. clicked appeal, and in 4-5 hours here FB and Insta were deleted. Any tips how to contact Meta or any chance to save the account? We have no explanation. just these 2 messages...

reddit.com
▲ 2 r/InstagramSupport+1 crossposts

Hacked IG: Phone number is STILL attached, but Video Selfie keeps failing/erroring out. How do I bypass this loop?

Hey everyone, looking for some technical workarounds because I am completely stuck in a loop.

My primary Instagram account was hacked a week ago. The hacker managed to change my primary email to a temporary fake domain (qspcejwfaoeq@vnvmail.com).

Here is the weird part: The hacker DID NOT change my phone number. It is still fully attached to the account.

Because my number is still there, I can successfully trigger a password reset link or an SMS OTP code to my phone. However, the second I enter the SMS code, it hits a brick wall.

To get past the 2FA, I’ve tried the automated recovery tools:

  1. Trusted Friends Verification: My first contact approved it, but the app glitched and never sent the notification to my second contact, stalling the process.
  2. Video Selfie: Every time I try to submit the biometric face video to verify my identity, it completely errors out, fails to upload, or says "unable to confirm identity" within minutes.

I am even trying the Meta Verified live chat route via a secondary account, but I keep getting templated responses.

Has anyone successfully gotten back in using their still-attached phone number when the hacker has 2FA locked down and the video selfie is broken? Is there a specific link, an older APK version of the app, or a device trick (like switching from iOS to Android) that forces the system to prioritize the phone number link?

Any advice or successful workarounds would be deeply appreciated. 15+ years of memories are on this account. Thank you!

reddit.com
u/BryanRuiz-Maplewood — 1 day ago
▲ 5 r/InstagramSupport+4 crossposts

Instagram stop breaking the app -

WHY THE FUCK WHEN IM SCROLLING COMMENTS I KEEP ON GETTING REPLY TO COMMENT WITH MY KEYBOARD POPPING UP ON IPHONE

I CANT READ AND SCROLL COMMENTS IN PEACE

GET RID OF TOUCHING A COMMENT OPENING REPLY TO COMMENT. THERE IS A REPLY TO COMMENT BUTTOM FOR A REASON.

Fix this urgently.

reddit.com
u/Unknownlegend6 — 2 days ago
▲ 4 r/InstagramSupport+2 crossposts

My Instagram reach completely died after bot comments. Anyone recovered from this?

Hi everyone. I really need some advice.

Around a week ago, one of my reels was doing well (around 4k views), and then suddenly someone spammed my comments with bot comments.

I deleted all the bot comments, checked my Account Status and everything is green. I don't have any violations or restrictions.

But ever since then, my reach has completely dropped.

Before this, I was getting much better reach. Now my recent reels are getting things like:

~500 views after 2 hours

~900 views after almost a day

I haven't changed my content much, and I'm still posting consistently.

My questions are:

Can bot comments actually affect reach?

Has anyone recovered from something like this?

How long did it take?

Should I keep posting normally, or should I take a break?

I'd really appreciate hearing from anyone who's experienced this. Thanks!

reddit.com
u/Middle_Ad7539 — 2 days ago

Instagram Video muted

I just posted a video I recorded myself on Instagram, and now I’m getting a notification that it has been muted in several locations. It’s a piece of classical music that I recorded. Does anyone know what I should do?

reddit.com
u/Effective-Oil-53 — 3 days ago
▲ 2 r/InstagramSupport+2 crossposts

Instagram private profile

Hey I want you to follow a private instagram account, yeah I know that there are very less chance that she will accept the follow request but yeah we can try if you follow the account for me I can also follow a account for you or anything else you want me to do if anyone can help me regarding to this dm me

reddit.com
u/Visual_Ability_6187 — 3 days ago

2FA LOCK PLEASE HELP

Hi guys. So i recently got a new phone, logged into my IG no problem. I have the Duo Mobile double authentication app for added security. i dont remember having to use it when i logged back in on my new phone i feel like when the app downloaded from my icloud backup i was just already logged in (???) idk i dont remember cuz i didnt pay any mind to it. a few weeks later decided to delete the IG app and take a break for a few days. when i redownloaded and went to log back in, IG prompted me to go to my Duo Mobile app to authenticate like normal. I go to my Duo Mobile app and it says my account was disconnected. I cannot get into Instagram because of this. duo mobile is a dead end. i did the “verify with 2 friends” option, had two friends verify my identity and still nothing. the record a video selfie option will not work for me. i click it and nothing happens. ive tried facebook meta support and nothing. i literally had my boyfriend verify his account so he could get on with a meta agent and still nothing, he never got connected with an agent (i think because his meta subscription was a free trial but anyway). last resort is im going to have my friend who has a longtime verified account ask an agent for help. any advice? anyone know what to do? im really upset because i do modeling work and it often gives you an upper hand to have a nice looking instagram and a decent amount of followers:( really dont want to lose my account. any help is appreciated. thank you!

reddit.com
u/verysensitive666 — 2 days ago
▲ 7 r/InstagramSupport+3 crossposts

All 4 of My Meta Accounts Were Affected

On October 25, 2024 my Facebook was suspended because my Instagram was disabled over account integrity. My Threads was affected because of my Instagram account and on May 25, 2026 my second Instagram was suspended over account integrity because of association with another account, which was my disabled Instagram account. At this point, all four of my accounts have been affected. I would really appreciate any advice or guidance. Has anyone experienced something similar or successfully recovered linked accounts? Are there any official forms, recovery options, or other steps I should try? Any help would be greatly appreciated.

reddit.com
u/sapnatinasajnani — 2 days ago