Fake product was sent. No one replying at customer support.
▲ 3 r/CultureCircleSupport+2 crossposts

Fake product was sent. No one replying at customer support.

Iam contacting your customer support from past 10 days every day your ai chatbot says it marked critical and senior teammate will reply today and that today is not coming from past 10 days. Its so frustrating that you make false promises Iam waiting from past 10 days that today i will get reply but no one comes.
I have bought uk9 ys01 from culture circle and its so big for uk 9 its like uk 11 (2 size up) and i can tell that it is fake because i ordered same ys 01 uk9 from culture circle 1 month back only difference was of colour and it was perfect for uk9. They are too small compared to same uk9 i ordred recently from culture circle. Size is written right i got uk9 only but they are too big compared to previously ordred uk9 ys 01 from culture circle only. I have everything unboxing video and both ys01 orders that were ordered from you.
I have heard about you on reddit still i took chance that too 2 times first one was alright excluding 25 days of delivery time but 2nd time i got scammed.

Iam so frustrated of the fake promises and my 10 days are wasted waiting for reply. Moreover Iam being scammed. Iam going to consumer court if no action is taken from your side.

u/MatchProfessional854 — 21 hours ago