innr Zigbee LED Strip not found in Dirigera app
Last week I added 20 Zigbee lamps to my IKEA Dirigera Hub. Today I tried to add an INNR LED strip, but it’s not working. I’ve tried everything — adding it as a regular light, as an LED strip, and as a third-party light source.
When I put the LED strip into pairing mode, it starts blinking. At the same time, all my existing Zigbee lamps also start blinking. After that, the LED strip blinks again, as if it’s sending a success signal that it has been added. However, after about a minute, the Dirigera Smart Home app shows that no device was found.
My question is: How can I successfully add this LED strip?
Additional info:
There’s also a QR code on the LED strip, but I can’t scan it. Is it possible for a Zigbee device to be secured/protected with a QR code? And if so, how would I add such a device to the IKEA Dirigera Smart Home system?