Urgent- Insurance Company approved only partial claim
My volkswagen car got a huge dent on the right door panel and scratches on the left hand side of the bumper (due to skidding to the road side barrier).
The claim company denied the repair for left side scratches and asking for CCTV footage of the days prior to accident. They approved the repair of the right door.
What shall i do ?
Also, if in future if something ever happens to the left side panels, would they reject the claim on the grounds of prior damage ?