Tenant lost job and need time
Hi everyone, I’m a landlord in Ontario and looking for some advice on how to handle a situation with my tenant.
My tenant has been living in the property for over 2 years and has always been a good tenant, consistently paying rent on time. This month, she has told me that she has lost her job and needs some additional time to pay the rent.
I understand her situation and am willing to work with her, but I also want to make sure I handle everything properly under Ontario’s Landlord and Tenant Board (LTB) rules.
My questions are:
If I agree to give her additional time, should I put the agreed payment date in writing?
Should I serve an N4 Notice even if I am willing to give her additional time?
If I don’t serve an N4 and she pays later, does that affect my rights as a landlord if she has difficulty paying again in the future?
Is there anything specific I should avoid saying in writing that could be interpreted as waiving the rent or changing the rental agreement?
For landlords who have dealt with a similar situation, how did you handle it while being fair to the tenant but also protecting yourself?
I’m not looking to evict the tenant at this point. I would prefer to work with her given her good payment history, but I want to make sure I document the arrangement properly and understand my options under Ontario’s LTB rules.
TL;DR: Ontario landlord here. Tenant of 2+ years with a good payment history lost her job and needs extra time for this month’s rent. I’m willing to work with her. Should I put an agreed payment date in writing, and do I need to serve an N4 to protect myself under Ontario LTB rules?
Thanks.
Edit 1:
Thank you everyone for your insight and suggestions. I appreciate it.