ACTION REQUIRED: Please Alert Your Tradovate Users
"We need your help alerting any users in your community who use Tradovate.
We recently became aware that Tradovate has an inactivity rule under which accounts that have not been logged into for 30 days may be automatically canceled.
This inactivity rule and its impact on these accounts were not previously known to us.
Please share this with your Tradovate users as soon as possible and encourage them to log in now.
What Tradovate users need to do:
- Log in to their Tradovate account as soon as possible to help ensure the account remains active.
- Going forward, do not allow 30 days to pass without logging in.
- Continue monitoring communications from Apex Trader Funding for additional updates.
We are actively working with Tradovate on a solution for affected accounts and to prevent further disruptions.
We will share additional information as soon as it becomes available.
In the meantime, the most important message to communicate to your Tradovate users is simple:
Log in now, and do not allow 30 days to pass without logging in.
Thank you for helping us communicate this quickly to affected users."
--Straight from Apex