Are they still hanging out on that corner? I am looking to get my apartment cleaned and a friend highly recommended asking them. Let me know if and where they are these days. Thank you !
Hey, my contact us form is divided into first and last name. Now with auto fill we’re getting the full name in both categories.
I want to remove the first and last name columns and just add a name.
I have 2000 entries with this existing form. I would love to know what happens to the data I have with them if I change this.
Wow email marketing has changed. We are using Mailchimp. Gmail is labeling our email campaigns as spam, but the test email lands in the promotions tab. Which is frustrating. We just sent out a campaign and could have made a change. We’re on a pay as you go plan. So that’s wasted credits and makes our brand look bad ending up as spam.
So I’m a veteran email marketer. Doing this since 2010. Constant contact, my Emma, now mailchimp for over a decade.
We have not used spammy words. Our reputation domain is solid. We did everything right in the past. Now this year it’s landing in the spam folder.
Only thing is our email templates are legacy. And this particular campaign was image heavy. So I’m hoping that’s it.
Question - how are you ensuring that Gmail isn’t automatically labeling an email
Marketing campaign as spam if in the test email it’s landing in the inbox (promotions).
And any recommendations on why you’re using to beautifully modify a template that is graphic heavy with text instead?
Are you seeing this 60-40 rule as legit and an unwritten rule?
Only thing is this 60-40 rule. Of text to images.
****UPDATE - I sent out a campaign that was 80% text and one image. three Gmail accounts. All three campaigns ended up in the Gmail spam folder. It’s not a 60/40 rule. Maybe mailchimp is giving us a wicked terrible IP address when sending? Any other advice.
Hey r/emailmarketing I am looking for expert eyes on a deliverability problem that's getting worse fast.
Note: We're using placeholder domain names below for privacy reasons. The structure is accurate, just not our real domains.
Our setup
• Sending platform: Mailchimp
• Volume: ~5000-200,000 emails per campaign
• Sending domain: a dedicated subdomain (e.g. emailboxout.com)
• Main domain: boxout.com
• DNS/hosting: DreamHost
• Email client: Google Workspace, used as a "Send As" alias for both the subdomain and main domain
• DKIM: configured and verified on both domains
• SPF: configured
• DMARC: in place
What happened
We split our last 200k campaign into two sends: 100k one week (broken into 15 segments throughout the day), then 100k the following week. After that send, Gmail started flagging emails as spam. Possibly outlook as well. Not just from the subdomain we use for campaigns, but from our main domain too. Even routine reply emails sent from Google Workspace using the main domain as a Send As alias are now landing in spam.
Spam and abuse complaint rates are well below red flag zone. Our list hygiene is solid. No spam-trap-heavy segments, no spammy subject lines. Domain reputation looked healthy before this. But something broke.
What we've tried
• Asked contacts to move emails from spam to inbox (helping, but not a fix)
• Confirmed DKIM is using current standards on both domains
• Verified SPF records are correct
• Checked domain reputation tools and things looked fine before the campaign
Where we're stuck
Our boss wants to send another campaign Monday and we don't know if that will make things worse. We're also confused about why our main domain is being affected when we only send bulk mail through the subdomain. We suspect the Send As alias setup in Google Workspace may be creating a link between the two, but we're not sure.
Specific questions
Thanks in advance. We're in genuine damage control mode and this community is our best shot at figuring this out.