G410 doorbell camera hub stopped detecting anything
I've had the G410 for about 4 months and it's been working fine. Starting 3 days ago, the doorbell has not detected anything at all (not the mail carrier, delivery people, dog walker, or me coming and going). The only way the doorbell starts "working" is if someone rings the doorbell - then a lingerer is detected. I've fiddled with settings and have reset the doorbell at least 6 times. I cannot figure out how to fix this!
My settings in the Aqara app are ON for all AI Detection, Notifications, and Cloud Event Settings. Lingerer detection settings are: duration of stay 0 sec, range 3m, detection time interval 15 sec., and proximity trigger OFF. Detection mode is NORMAL. Signal strength is -44.
In the Home app, Security is currently set to HOME (but I think at some point it was OFF?). No automations running; Any Motion is Detected is selected in the app and also on the AppleTV, recording options are Stream & Allow Recording for both when home and when away, and record when any motion is detected.
I've spent hours trying to figure out why the doorbell is basically just a doorbell now and how to get it working again but am at a complete loss here. Does anyone have any ideas? I'm also open to suggestions as to what doorbell camera I should replace the G410 with. :-) Thank you!
PS: I also have a G100 as well and it has been working like a champ. I updated the firmware for both Aqara cameras last week, and have also made sure that the latest firmware is installed on my Homepods and AppleTV. I'm using Energizer batteries.