Help! Airtel not honoring my disconnection request
I had a Airtel AirFiber connection, and I cancelled it on 29.6.2026.
I returned my router and adapter, etc. within about 1 week.
Since the past 2 months however, Airtel continues to send me WiFi bills with full charges.
Customer service supervisors keep assuring me no further bills will be sent, but the problem persists.
I escalated the issue with Appellate Authority and they are so insincere, pretending as if my request is a fresh one, and they are asking me to return the router which I’ve already sent back!
How do I speak to someone in Airtel who is accountable? Should I contact the consumer helpline?
I have evidence for these things after I realized Airtel is not accountable and I recorded some of my calls with their Customer Support.
u/MonocolorMonopoly — 10 days ago