r/fuckairtel

Does anyone face this issue where in your device it's showing 5G++ but in reality it is actually consuming 4G data.

I was watching Norway vs Brazil on my phone (OnePlus 13) which is capable of 5G++. The entire game it was showing 5G++ but I kept on getting messages saying 50%,90% exhausted. How can I fix that. Any ideas?.

I am subscriber of the highest tier Airtel wifi still it always goes out at least once or twice every month. The Airtel app is most patheti. You can’t file a complaint in that all at all. Whenever you call their helpline number, they say the same bs every time and no one resolves the issue. I have to go to Airtel Store and launch a complaint and then have to call several guys every time to get this shit fixed. Box outage, Wires forgotten to reconnect! I’m fed up with this bs now. Will switch to Jio or other local Broadband than this shithousary. Also Please suggest me some good broadband option 🙏

As a frustrated Airtel user, I decided to port my number to Jio. Soon after, Airtel started calling me, saying they were "optimizing" the tower near my area and making all sorts of sh*t. Then, in the afternoon, I got a call from +91 95941 34294. The caller claimed he was from Jio and said that my UPC (porting) code had been blocked by Airtel because I was one of their oldest customers and it was my first time porting. I didn't think much of it at first, but it started feeling fishy when he asked me to cancel my port request and submit a new one. Unfortunately, I did exactly that. Afterward, he blocked my number. It feels like someone tried to scam me, and now my money has been wasted too.

I booked for airtel fibernet 3 days ago and paid 1500 and they installed it the next day but they said it takes time for activation and they said they'll come again for activation but still didn't come. I called yesterday, they said it takes time wait we'll come. What should I do

Hey everyone, just sharing a massive cautionary tale about Airtel Xstream Fiber and their predatory retention traps. If you are disconnecting your Airtel broadband, record every single phone call.

Here is the absolute nightmare they’ve put me through over the last 8 months:

• 170+ Complaints & Harassment: After months of severe DNS issues and dead internet, I filed dozens of complaints. Instead of fixing it, an Airtel supervisor showed up at my house unannounced and tried to coerce me into giving him an OTP to force-close the complaint. I recorded him and formally disconnected my service.
• The "Free Trial" Trap: Their retention team begged me to take a "one-month free trial" just to test if the network was fixed. The representative verbally guaranteed on a recorded line that if the internet dropped at all, the account would automatically disconnect with zero charges. It went down for 3 days during the trial, so I told them I was done.
• Secret Reactivation: Weeks later, I got a bill in 18 of June. Airtel had secretly and unlawfully reinstated my connection without my consent and started charging me for a dead, officially terminated service.
• The Nodal Officer Joke: I escalated this to the Appellate Team and got a Nodal Officer on the phone. I literally played the audio recording of their agent promising the auto-disconnection and zero-billing guarantee. His response? He completely refused to acknowledge the proof because the agent was speaking in Hindi, and he claimed he "doesn't understand Hindi." He refused to get a translator, talked over me, and dismissed the whole thing.

I’ve just sent my absolute final legal notice attached with all audio files and transcripts. If they don't refund my money and wipe the fraudulent bills, I'm taking all of this to the Consumer Court (NCDRC) and filing an FIR for corporate harassment.

TL;DR: Cancelled Airtel due to outages. They offered a free trial, promised it wouldn't bill me, secretly reactivated my account when the trial failed, and billed me anyway. When I played the audio proof to the Nodal Officer, he rejected it because he "doesn't speak Hindi."

Has anyone else dealt with this specific level of scamming from Airtel? Any advice for the Consumer Court filing would be appreciated!

Today, for the first time, I started receiving Airtel’s 50%/90% daily data usage alerts even though my Unlimited 5G benefit is still active.

I know it’s completely normal for phones to switch between 5G and 4G depending on signal strength, and that’s always been the case. But despite those occasional switches, I’ve never received these alerts before. This has only started today.

I also came across another post from a user facing the same issue, so it doesn’t seem to be limited to me.

Could this be related to Airtel’s new Priority feature that gives certain users preferential network access during congestion, or is this just a coincidence? I’m genuinely curious if anyone else has noticed the same thing today.

This is a continuation of my previous post that was posted in this subreddit *THE PREVIOUS POST*

This is to tell everyone that I managed to get into the TR-069 + TR-064 via ACL and enabled Telnet on my router which I got as a replacement earlier because I wanted a router which enables me to access the USB storage.

A little recap, I had a router "Dasan H660GM-A ONT" now this router was heavily locked down as you'd expect and I made a script to unlock the frontend but I had no luck enabling the real USB storage, telnet and ssh daemon. Later after the previous post I managed to get a AOT 4221SR which is from Sercomm. Now this had a USB storage/ftp enabled but somehow it was saving the files are etc/var/ I remember if I am correct but not the actual pendrive storage I attached in the back of the router. Now things were locked down and were not working as I expected so I did some work...

So, I am disclosing what I had discovered till yesterday:
  - Full UI restriction bypass
  - Authenticated API control
  - Credential recovery
  - Firewall policy manipulation
  - Live interception of the device's TR-069 management session
  - A protocol-correct understanding of how the router currently behaves in production

Note: I reported this to Airtel Bug reports and they didn't reply so here I am.

Now you might ask, how? Let's save that for later.

Back to tonight as I am writing this post, I managed to write a python script that basically does this:

Full chain: TR-064 ACS repoint → rogue ACS → param dump + Download RPC.

Then I wrote a single line python script as a payload that gave me whole access of telnet.

Proof:

https://preview.redd.it/tboqbsgbp2bh1.png?width=680&format=png&auto=webp&s=0fe732208e94858945d50b504f67933e88b82945

This is a CVSS 9.8+ finding. Unauthenticated LAN-side remote code execution to root. 

If this post gets enough attension then I might post the whole directory of my work for you guys to explore. I am not posting any scripts/payload commands for now.

I earlier used to think that this router's telnet/ssh and other things are stripped down from the actual repackaged firmware but I proved myself wrong and here we go.

If any airtel people is seeing this then you should know that every fucking system is vulnerable, I have dozens of more thing to say here. TR-069 rogue was easy and TR_064 was kinda messy but at the end a system is a system and every system has a backdoor, no matter how hard you make for us consumers to not use basic features, people like me will always fuck you up.

This is not a joke, this is a serious vulnerability. I reported to you guys, you didn't reply.

ONLY IF I WAS GIVEN THE ACCESS OF ONE SINGLE USB STORAGE THING THEN THIS DAY WOULDN'T HAVE COME.

What did the guy said me to on call "EVEN WE DON'T HAVE THE PERMISSION TO ENABLE USB STORAGE AND TELNET FROM OUR SIDE", you little bitch! Fuck you Airtel.

One broadband (my isp) has been randomly cutting off on me, no warning, multiple times a hour.

Problem is, Airfiber and One broadband are literally my only two options where I live. So it's not really "should I switch," it's "which flavor of pain do I pick." lol

For anyone who's actually used Airfiber for a while:

● Does it also randomly disconnect, or is it actually stable?

● Real-world speeds vs what they promise on paper?

● Installation/activation, smooth or a whole ordeal?

● Support when something breaks - does Airtel actually fix it or just loop you through call centers?

● Any hidden charges or billing nonsense to watch out for?

● I'm fine paying more than what I pay currently if it means I'm not power-cycling my router five times a day. But if it's just going to be a differently-shaped disaster, I'd rather know now before I commit

Edit- just noticed i accidently wrote BSNL for some reason. It's not it. It's an local one for clarification.

So, I have an Airtel Prepaid sim card. From the last 2 days I was facing some issues with calls. It had never happened with me before so I thought maybe maintanence is going on. Then today at noon, my SIM card stopped working. I thought the same maintanence thing and thought that it'll be fixed in max an hour. It did not get fixed. When I register a complaint, they ask me to run diagnostic by turning on mobile data, but I can't fucking connect for 2 reasons: 1. I have wifi at home and don't need data when I'm outside 2. Sim card cannot connect so how I'll connect to mobile data?? I searched on Google and it said in max to max 2 hours my connection will be restored. I cannot even call airtel because all of the other Sims in my household are of different operators and their non airtel subscribers helpline doesn't work!! What should I do? I'm worried that if I'm a victim of the SIM swap fraud!!

I wanted to know if anyone here has successfully received a refund from Airtel in a similar situation.

Here's what happened:

• I applied for an Airtel Xstream Fiber connection and paid ₹1,500 upfront for the installation.
• The installation request was accepted, and I was waiting for the technician to visit.
• After a few days, Airtel informed me that my location is outside their service area, so they cannot install the connection.
• The problem is that they are not cancelling the installation request, and despite being unable to provide the service, they are not refunding the ₹1,500 I already paid.

I've contacted customer support multiple times, but I'm just getting the same responses without any resolution.

Has anyone here faced the same issue?

• Were you able to get your refund?
• How long did it take?
• Did you have to escalate it to the nodal officer, appellate authority, or consumer forum?

Any advice or shared experiences would be really helpful. Thanks!

Hi, I’ve been having an Airtel Xstream Fiber issue for around 1 month.

Problem pattern:

Internet suddenly goes down

PON and AUTH turn red

Wi-Fi lights stay on

Restarting router doesn’t fix it

Technician comes, talks to someone on call, and internet gets fixed in 2 minutes

This has happened multiple times

Today a technician checked the fiber signal with a meter and initially it showed very low/no signal. Later he said the issue is with the outside fiber wire, not the router. Now PON is green again and internet is working, but this keeps repeating.

What’s confusing me:

Earlier the technician had said he would change the router before my recharge ends

Now he doesn’t seem interested in replacing it

He connected/tested things between the small fiber box and the router, but I still don’t know if the router/ONT is faulty or if it’s only the outside fiber line

He also brought a new yellow fiber wire but didn’t install it

So I want to understand:

Does this sound more like an outside fiber line / splice / signal issue than a router issue?

If PON/Auth keep going red and a remote reset temporarily fixes it, does that usually mean line problem or Airtel backend provisioning issue?

Should I push Airtel for outside fiber replacement, ONT/router replacement, or both?

What exact words should I use so they stop doing temporary fixes and give a permanent solution?