I won guys
So, I had purchased the airtel xstream fiber during 14th august because my JioFiber was not working properly and they had installed the router during 15th august but they weren't delivering the set top box since 4 days. I was trying constantly and the engineer plus the kyc agent were giving completely different excuses. Yesterday I exploded at the agent for lying to me and not being able to solve my issues. I had tagged airtel on twitter, emailed them, phone called them, complained against them at national consumer grievance portal and even booked a new wifi again so that they contact me again. And they actually did, today they called me and I told them everything. Today, finally they came to my home and installed the set top box. The speed is good, set top box is working well, etc.
Finally, some peace.