Hi All,

I am planning to move to iPhone. Currently i am using Samsung S23 FE (India) with Airtel eSim. Can you please help what is process for this ?

I have checked multiple post didnt find any clear instruction.

Appriciate your help.

Thanks in Advance.

Resolved. This is what i did.

Step 1: ESIMQR <registered email> to 121 from your current phone.

Step 2: You will get a message to confirm esim transfer over message within 60 sec.

Step 3: You will get verification on IVR call in few minutes. Confirm in the call as well.

Step 4: Receive QR on email id within 30 mins.

Step 5: In your new Phone go to Settings>>Mobile Service>>Add eSim>> Scam QR Code.

Step 6: Once added, Services will activate in next 2 hours.

Step 7: You can't send/receive message for 24hrs.

Note: Make sure your email is registered with Airtel, if not you will get email not registered message at Step 1.

Steps to register email -

Step 1: Go to Airtel Thank App in your current phone. Login with your number.

Step 2: Search "Email" or "Update Profile" or similar. You will get option to edit.

Step 3: If Step 2 doesn't work, then try interacting with the chat bot and update the email ID. You'll receive two OTPs ro confirm the change - one on registered phone number and another one on your email.

Hope this helps.

Hi. My secondary number is in Jio currently and it's in Assam Circle. I am not a permanent resident of Assam. I came for study and ported my BSNL to Jio as BSNL is bad in coverage in Guwahati, assam. But, I recently travelled internationally and came to know that North East SIMs can not be used internationally. So I am going back to Kolkata this Puja and thinking of making my number in Kolkata circle.

I am thinking:

1. Should I just change my circle Jio(Assam) to Jio(Kolkata/WB)?
2. Should I port to Vi/BSNL/Airtel?

I use this number only for OTP purpose and this is very old number with memories that I don't want to loose.

I recently replaced our old Mi TV with a Samsung QLED Smart TV.

Earlier, we were using an Airtel Digital TV SD set-top box. The old Mi TV supported the red/white/yellow RCA (AV) cables, so everything worked fine.

The problem is that the new Samsung QLED TV basically expects HDMI, while our old Airtel set-top box doesn't have HDMI.

I contacted Airtel and was told that I could replace the old box with an HD set-top box by paying some extra amount. However, the local Airtel vendor is refusing to do the box replacement and is asking me to take a new Airtel connection instead.

So I'm trying to understand what other people are doing in this situation.

A few questions:

1. Can an existing Airtel Digital TV connection actually be upgraded from the old SD box to an HD box without taking a new connection? If yes, how did you get it done?
2. With the HD box, do I need to change my existing channel subscription/package? Currently we pay around ₹300 for a Telugu channels package, which worked with our old setup.
3. We also have access to digital/OTT channels through the Smart TV, but my parents find it difficult to navigate apps and find channels. They are very comfortable with the traditional setup-box experience — press a number on the remote and get the channel immediately.
4. For those of you with parents at home + Smart TV, what setup are you using now?
   • DTH + HD set-top box?
   • Smart TV apps only?
   • Airtel Xstream / JioFiber / Tata Play / other?
   • Some combination of DTH + OTT?
5. What would you recommend if the priority is simple channel navigation for parents, while also making use of the Smart TV?

I'd especially like to hear from people in Telangana/Andhra Pradesh who have Telugu channel packages and have gone through a similar transition.

Basically, I'm trying to figure out the simplest and most cost-effective way to get the old-school TV experience on the new Smart TV without unnecessarily taking a completely new connection.

I had a Airtel AirFiber connection, and I cancelled it on 29.6.2026.

I returned my router and adapter, etc. within about 1 week.

Since the past 2 months however, Airtel continues to send me WiFi bills with full charges.

Customer service supervisors keep assuring me no further bills will be sent, but the problem persists.

I escalated the issue with Appellate Authority and they are so insincere, pretending as if my request is a fresh one, and they are asking me to return the router which I’ve already sent back!

How do I speak to someone in Airtel who is accountable? Should I contact the consumer helpline?

I have evidence for these things after I realized Airtel is not accountable and I recorded some of my calls with their Customer Support.