
Recall Sync Screen Update
2021 Ford Escape Recall Sync Screen Update Tech from dealership came out to my residence to do this recall took about 30mn after he left I went to move my car into my garage as I was doing this 4 warning lights came on 1. wrench light on with message See Manuel 2. Check Engine light with message Powertrain Malfunction 3. Blind Spot Detection Alert 4. Powertrain Malfunction car now in "Limp Mode" and then I tried to put in Reverse and it won't go into Reverse I was told that what happens in Limp Mode I called the dealership and they said that the update has no connection to what my car is doing now WHAT? i complained to the Maint. Supervisor and he sent the Tech who did the Update back out to my home and re did the update and explained what he did step by step and also said this has no connection to me having these Warnings on my dash and the dealership called back and told me to Tow it to the dealership to have a diagnosis done but the Tow would be on me not them, so I called Ford Customer Service and filed a complaint so next day dealership called me and agreed to pay for the Tow to the dealership and later the Tow picked it up and yesterday the Dealership called and again said the Sync Recall Update has no connection to my warning lights I didn't have any issues or problems with my Escape None it has been maintained and never got a warning lights but right after your Tech does an update to my computer I have 4 warning lights Transmission Sensor problem a camera detection problem Car has had no leaks transmission no shifting issues or car shaking rattling and no camera issues on i have the Ford Connect App no warnings showed up on that until the dealership had the car I could still do a remote start see that my tire pressure is ok my fuel so on late friday a voicemail from dealership from the asst mgr service who says Sorry about not getting back to me sooner "this got dumped into my lap last minute" i they are working on it but the Teansmission Sensor is out off warranty i have 62,009 miles warranty up to 60,000 miles so estimate so far is appx 2,000 and Ford has agreed to pay 700.00 of that bill and including the tow but no rental or loaner after i asked for that . my question is I think the update had a lot to do with this and the Tech did it wrong he came out the same day after i called to do it again I looked at what need to be done and if any steps done incorrectly can result in my issues so it is connected they are still investigating it it's the PCM and all their Recall Updates upon Updates